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Carrier® SMART Service

Carrier® SMART Service

by Carrier Corporation

7 ratings
2 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 12, 2017
  • July 2, 2026

Features

Developer

Carrier Corporation
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Carrier® SMART Service screenshot #1 for iPhone
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Carrier® SMART Service screenshot #5 for iPhone
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About

This app provides proactive equipment and system management by analyzing chiller and HVAC unit operating trends. It helps building managers make informed decisions for maintenance, repair, and financial performance improvement.

✓Equipment and system management
✓Chiller and HVAC operating trend analysis
✓Informed decision-making for maintenance
✓Building financial performance improvement
✓View chiller operation insights
✓Track HVAC unit trends
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What's New in Carrier® SMART Service

2.4.0

July 2, 2026

Improved user experience and faster app performance.

User reviews

Most RecentHighest RatedLowest Rated

Factory Accesses

I should be able to access my chillers at all times. Why do I have to call you to get a code to my own chiller. Useless unless you have all the time in the world to hang out on hold while your plant sits and waits on carrier to answer. Crazy.
Engineer ManagerEngineer Manager

Factory Parameters Unlock

Great app to keep customers out of service and factory parameters but…..the factory unlock QR Scan and QR Code Input, generate Error Code 3. This has become a bit of a headache for needing to get in and check the factory settings by having to call carrier and wait till next day for a 48hr code. Fix this and the whole concept would be100 in my book.
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FAQ

What is Carrier SMART Service used for?

Carrier SMART Service is a proactive strategy for managing equipment and systems. It analyzes chiller and HVAC unit operating trends to help make informed decisions about comfort, service, maintenance, repair, and a building's financial performance.

How does Carrier SMART Service help with maintenance?

The app identifies and analyzes equipment operating trends, enabling more informed decisions for implementing service, maintenance, or repair events. This proactive approach is part of a preventive and predictive maintenance program.

Can I view specific equipment data with Carrier SMART Service?

Yes, the SMART Service app allows customers to quickly and easily view insights into chiller operation and trends of HVAC units. You can note the serial number of the chiller to view its specific data.

Is Carrier SMART Service available on multiple devices?

Carrier SMART Service is supported on iPhone, iPad, and iPod devices, making it accessible for users across Apple's mobile ecosystem.

How often is Carrier SMART Service updated?

The app was last updated on July 17, 2024, indicating regular maintenance and potential feature enhancements. The latest version is 2.3.7.

What is the age rating for Carrier SMART Service?

Carrier SMART Service has an age rating of 4+, making it suitable for a wide range of users.

Does Carrier SMART Service have ads?

No, Carrier SMART Service does not contain advertisements. Users can access its features without interruption from ads.

What is the user sentiment for Carrier SMART Service?

Based on available data, Carrier SMART Service has received a perfect 5.0-star rating from 4 reviews, suggesting very positive user sentiment.