Carrot 2.0 is a bust on so many levels
I’ve been with Carrot since the beginning. Carrot 2.0 is terrible. Sure, you get points for walking, but you can’t redeem them for anything unless you buy the subscription. Even after that it’s only for auction bids. Bids, not wins.
The competitions don’t work properly either. You pay to compete and even when the app says you met your goal, you don’t get credits for doing so.
I’ve reached out to customer service about these and a few other issues but never heard back. Dev response was that it wasn’t syncing properly, but that ain’t it. I’ve got a ton of coins so the sync is working, they just won’t let me redeem for anything until I pay for permission. Terrible.
An all-around mess of an app. Shame.
The competitions don’t work properly either. You pay to compete and even when the app says you met your goal, you don’t get credits for doing so.
I’ve reached out to customer service about these and a few other issues but never heard back. Dev response was that it wasn’t syncing properly, but that ain’t it. I’ve got a ton of coins so the sync is working, they just won’t let me redeem for anything until I pay for permission. Terrible.
An all-around mess of an app. Shame.
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Doesn’t Work
I downloaded this on an iPhone and the app doesn’t connect to Apple Health. Second, when you watch the ads they say that you also earn 1,000 reward points, but you won’t receive anything. The app needs several things to be fixed in order to work on iPhones.
Jay
Worst app ever as they took all of my points away after
4 years !
4 years !
Lost rewards
I’ve been using this app for a few years and this year they took all my rewards !!!
Scam app!!!!!
Scam app!!!!!
Not what they promised
I downloaded this app because of an early promise that after hitting 10 million steps I would receive a $150 gift card; I think from Amazon?) But somewhere after 5 or 6 million steps (not sure) that offer along with others pretty nice $ offersthat I can’t recall just disappeared. Also the counter for receiving one coin for each day I met my step goal stopped at 1,150 and hasn’t added any coins since. Still walking and still using the app to motivate me but I am a little disappointed.
Update September 2025: not much has changed for the better; seems worse to me. It looks like the software is updated a little bit and no longer shows my past steps that I have done for the last week. And the coin counter reset to zero. I never did use the paid part of the app, so not too much to complain about. I’ll probably delete it one of these days soon as I’m using another walking app.
Update September 2025: not much has changed for the better; seems worse to me. It looks like the software is updated a little bit and no longer shows my past steps that I have done for the last week. And the coin counter reset to zero. I never did use the paid part of the app, so not too much to complain about. I’ll probably delete it one of these days soon as I’m using another walking app.
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