Glitchy
Carrs customer
Mostly great
Response from developer
Thank you for your 4-star app review and detailed feedback. We’re glad to hear the app is generally working well for you, but we understand your concerns about product matching, inconsistencies between ads and the app, and the search function. Your experience is important, especially when it comes to finding deals and shopping efficiently, and your comments will be shared with the team for review as we continue working to improve accuracy and usability. We appreciate your support and thoughtful input. For quick assistance, chat with us through the app's FAQ (Settings) or our website on your mobile browser.
Carrs App is awesome
Technical difficulties.
Response from developer
Thank you for sharing your experience with the app. To initially resolve this issue, we suggest uninstalling and reinstalling the app as a workaround. If you need additional assistance, please reach out through the “Need Help” option under the Settings page in the mobile app, or visit our website using your mobile browser to chat with us directly.
Used to like this store
Go back to old 5.00 Friday deals
useless if there was an alternative
Always has issues
Helpful
Curbside pick up
useless if there was an alternative
Cool point system
Pharmacy
Crashes way too often
First off, the app rarely works, it takes forever to load and oftentimes, I’m already through the store and checked out by the time it does. On the rare occasion it works, it will crash while searching for a scanned digital coupon so I can never use them.
Health- I can’t log my health goals or challenges because I get stuck in a login loop. I log in, click anywhere in Health, and I’m right back to the login. I have missed out on many daily goals simply because I can’t get logged in.
Rewards- I’ve had many rewards say they expire at the end of the following month, just for them to expire at the end of the current month. I enjoy picking and choosing grocery rewards so that’s what I normally use pts on, it’s very disappointing when it tells me I have another month to use them just for them to expire suddenly.
Weekly Ad- Cannot get to load, it pops up an error message to check back later, but it’s been months and later hasn’t resolved this yet.
Pharmacy- this is the best working feature of the app and I’ve never had a problem with it. I love how easy and convenient the app makes it to refill multiple medications.
Recipes- I love that they provide inspiration and recipes for tasty delicious meals.
Overall, I think the app would be great if the bugs can get worked out, but until then, it’s very frustrating.
Response from developer
Thank you for your detailed review. We’re glad you enjoy features like Pharmacy and Recipes, and we appreciate your feedback on Health, Rewards, and Weekly Ad. As a first step, we recommend uninstalling and reinstalling the app to see if that helps resolve some of the issues. If the challenges continue, feel free to chat with us directly in the app by heading to the FAQ page under Settings. You can also visit our website through your mobile browser for additional support.
Happy Carrs shoppers
Easy to use
App is Hot Trash
09/06/2025
Search bar issue
Response from developer
Thank you for sharing your experience with the app. To initially resolve this issue, we suggest uninstalling and reinstalling the app as a workaround. If you need additional assistance, please reach out through the “Need Help” option under the Settings page in the mobile app, or visit our website using your mobile browser to chat with us directly.
