FreshDirect: Grocery Delivery

FreshDirect: Grocery Delivery

Shop food & alcohol delivery

29K ratings
203 reviews
Free
With Ads

Details

  • Released
  • Updated
  • February 9, 2010
  • July 8, 2026

Features

FreshDirect: Grocery Delivery screenshot #1 for iPhone
FreshDirect: Grocery Delivery screenshot #2 for iPhone
FreshDirect: Grocery Delivery screenshot #3 for iPhone
FreshDirect: Grocery Delivery screenshot #4 for iPhone
FreshDirect: Grocery Delivery screenshot #5 for iPhone
FreshDirect: Grocery Delivery screenshot #6 for iPhone
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About

Shop for groceries and alcohol from anywhere and have them delivered to your home or business. Discover fresh, in-season foods, local products, and convenient meal solutions. Schedule deliveries with flexible options, including express and same-day service in select areas.

Mobile grocery ordering
Browse categories and curated lists
Improved search functionality
Flexible delivery scheduling
Express and same-day delivery options
Shop past purchases and create lists
Direct customer service contact
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What users say

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What's New in FreshDirect

14.3

July 8, 2026

We've made bug fixes and performance improvements so you can breeze through grocery shopping.

User reviews

Keeps freezing and not loading

The app used to be good however recently it keeps freezing, and I have the most recent update

New updates are garbage

Update #3 7/30/26
Still having issues with time slot selection. This was never a problem before. Now I can’t get next day service. It’s like holiday scheduling.

Update #2 7/29/26
Problems appear to be resolved now. Will continue to monitor and if no problems this gets bumped back to 5 star.

Update 7/29/26
Sill garbage. Any attempt to modify the cart now fails. I get the oops page if I attempt to modify through orders. I don’t get a modify page if I go through the home page order. If by some chance I do get into the cart, it doesn’t modify. I’ve uninstalled, restarted phone, and reinstalled. I’ve tried going through the internet homepage. The whole site is screwed. Who tf did this? 20 years it was working fine with an occasional glitch but is now basically unusable if you can’t modify the cart. And no, I’m not going to be gaslit into a pointless call to spend my time troubleshoot your problems.

Update 7/27/26
Still garbage. Tried to update cart, it reverts to a new cart. Problems with payment - it keeps asking for Apple Pay even though I’ve sent my Amex as default. Time slots were unavailable for 4 days. I’ve written to customer support and was met with someone rude. Eventually someone else resolved the time slot issue but everything else is buggy. The developers hate this corporation. As a 20 year veteran of FD, I found this a surprising lack of interest in the customer and now is just about the worst app I use on my iPhone.
This app was working just fine. Now it is impossible to update cart when the order has been placed. Just garbage.
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Delivery

I’m in a wheelchair and the driver’s always come to me very helpful

App keeps crashing

App keeps saying “Oops something’s wrong…” after the current 26.6 IOS update

This company is going down the toilet

Their app stability is terrible. I am a 29-year customer and they have never been so bad. Stay away.

Developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes during checkout process

Bug

Address and payment info not saving properly

Bug

Incorrect product availability and pricing

Bug

Syncing issues between app and website

Bug

Unresponsive search and navigation

Bug

Requested Features

5 requests

Add shopping list functionality

Feature

Improve product review and rating system

Feature

Allow customization of frequently ordered items

Feature

Provide better delivery time slot management

Feature

Enhance in-app customer support options

Feature

FAQ

What does the FreshDirect app do?

The FreshDirect app allows you to shop for groceries and alcohol from anywhere and have them delivered to your home or business. You can browse a wide selection of fresh, in-season foods, local products, and convenient meal solutions, as well as your favorite brands.

What are the key features of the FreshDirect app?

Key features include easily placing or modifying grocery orders from your mobile device, discovering new items through browsable categories and curated lists, and an improved search function. You can also schedule delivery windows, including 2-hour express and same-day options in select areas, and easily reorder past purchases.

Is FreshDirect free to use?

The app itself is free to download and use. While there are no upfront costs to browse and place orders, the pricing of groceries and alcohol applies, and delivery fees may be associated with your order. The app also contains advertisements.

Where is FreshDirect available?

FreshDirect is available to both residential and business customers in the greater New York City metropolitan area. It also offers seasonal service to eastern Long Island and the Jersey Shore.

How does FreshDirect ensure food quality?

Founded in New York City in 2002, FreshDirect is committed to delivering the highest quality, freshest food. They achieve this by working directly with growers, producers, and local food innovators to create exceptional food experiences and provide simple, healthy solutions.