Terrible app for an online grocery store
The app always times out. I have re-review the order multiple times before checkout for unavailable items instead of identifying them all at once. It crashes multiple times during my order process
Push notification ads
Prices in the last few months have been skyrocketing for worse quality produce (fruits and vegetables). The app itself is not bad, borderline decent. But the types of ads pushed in notifications are so bad and CANNOT be configured. It’s unacceptable.
Takes forever to order buggy
Fresh direct prices are high more than Whole Foods and the app is slow and buggy
Endless bugs, load errors, and the slowest app I use
Used to be fine, but over the past months the app is riddled with bugs, errors, and takes FOREVER to load anything. It’s easily the slowest app I depend on each week. Additionally, their once spectacular customer service has become a “prove it” game with their chat agents. I spend thousands here each year—if I tell you you delivered spoiled or defrosted food to me, it’s because you did, and I expect a credit on my account for it.
Considering switching to a competitor’s delivery service.
Considering switching to a competitor’s delivery service.
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Don’t waste your time
I was sitting at home waiting for my grocery order that NEVER ARRIVED.. After trying to get a hold of support for an hour they told me my order was going to be 4+ hour late (no notice no email no nothing .. if I didn’t call I would have been sitting here for half the day lol terrible service and the app sucks. Constantly breaking and not working when trying to schedule orders or edit cart!)
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