FreshDirect: Grocery Delivery

FreshDirect: Grocery Delivery

Shop food & alcohol delivery

30K ratings
227 reviews
Free
With Ads

Details

Released
February 9, 2010
Updated
October 2, 2026

Features

FreshDirect: Grocery Delivery screenshot #1 for iPhone
FreshDirect: Grocery Delivery screenshot #2 for iPhone
FreshDirect: Grocery Delivery screenshot #3 for iPhone
FreshDirect: Grocery Delivery screenshot #4 for iPhone
FreshDirect: Grocery Delivery screenshot #5 for iPhone
FreshDirect: Grocery Delivery screenshot #6 for iPhone
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About

Shop for groceries and alcohol from anywhere and have them delivered to your home or business. Discover fresh, in-season foods, local products, and convenient meal solutions. Schedule deliveries with flexible options, including express and same-day service in select areas.

✓Mobile grocery ordering
✓Browse categories and curated lists
✓Improved search functionality
✓Flexible delivery scheduling
✓Express and same-day delivery options
✓Shop past purchases and create lists
✓Direct customer service contact
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What users say about FreshDirect

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What's New in FreshDirect

14.4.1

October 2, 2026

We've made bug fixes and performance improvements so you can breeze through grocery shopping.

User reviews

Updated app full of bugs

App keeps freezing or check out / confirm buttons are missing until restarted iOS26.3.1

So many glitches

It’s never a smooth UX in this app

Glitchy

Lately app is super glitchy and slow. I don’t order from here as much anymore bc app is so painful. Freezes on random screens, or I get stuck somewhere (like shop past orders) where there is no back button. Only way “back” is to close app completely and re-open. Check out also very slow, blank screens etc.
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The New App was NOT an improvement

Either fix the new app - it’s buggy AF 1 or, bring back the old app. After three crashes while picking a time slot I walked (oh no!) to Whole Foods.

Horribly glitchy, “whoops something went wrong” errors constantly

Fix your app!! I made an order for groceries. I need to modify them. Every time I click “modify” it doesn’t load for a while then an error “whoops something went wrong” shows up. Now I can’t modify my order. Also, some items that show up have the same error when you go to click on them. It feels like half this app is not usable. You also can’t see information about the supplier for each item, just a generic, seemingly
AI generated description. The developers for this app seem to not care that much about it anymore.
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Developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes during checkout process

Bug

Address and payment info not saving properly

Bug

Incorrect product availability and pricing

Bug

Syncing issues between app and website

Bug

Unresponsive search and navigation

Bug
✨

Requested Features

5 requests

Add shopping list functionality

Feature

Improve product review and rating system

Feature

Allow customization of frequently ordered items

Feature

Provide better delivery time slot management

Feature

Enhance in-app customer support options

Feature

FAQ

What does the FreshDirect app do?

The FreshDirect app allows you to shop for groceries and alcohol from anywhere and have them delivered to your home or business. You can browse a wide selection of fresh, in-season foods, local products, and convenient meal solutions, as well as your favorite brands.

What are the key features of the FreshDirect app?

Key features include easily placing or modifying grocery orders from your mobile device, discovering new items through browsable categories and curated lists, and an improved search function. You can also schedule delivery windows, including 2-hour express and same-day options in select areas, and easily reorder past purchases.

Is FreshDirect free to use?

The app itself is free to download and use. While there are no upfront costs to browse and place orders, the pricing of groceries and alcohol applies, and delivery fees may be associated with your order. The app also contains advertisements.

Where is FreshDirect available?

FreshDirect is available to both residential and business customers in the greater New York City metropolitan area. It also offers seasonal service to eastern Long Island and the Jersey Shore.

How does FreshDirect ensure food quality?

Founded in New York City in 2002, FreshDirect is committed to delivering the highest quality, freshest food. They achieve this by working directly with growers, producers, and local food innovators to create exceptional food experiences and provide simple, healthy solutions.