CarShield Mobile

CarShield Mobile

by CarShield

15K ratings
297 reviews
Free

Details

Released
April 17, 2017
Updated
August 13, 2026

Features

CarShield Mobile screenshot #1 for iPhone
CarShield Mobile screenshot #2 for iPhone
CarShield Mobile screenshot #3 for iPhone
CarShield Mobile screenshot #4 for iPhone
CarShield Mobile screenshot #5 for iPhone
CarShield Mobile screenshot #6 for iPhone
iphone
ipad
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About

Access your vehicle service contract details on the go. This app provides quick access to claims, roadside assistance, and customer service information for contract holders.

βœ“View contract details
βœ“Access claims information
βœ“Request roadside assistance
βœ“Contact customer service
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What users say about CarShield Mobile

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What's New in CarShield Mobile

2.8.0

August 13, 2026

We've made improvements to the app experience.

User reviews

Reset password

It doesn’t work

Online claim process

I submitted my claim online, which did not allow me to upload anything, I have not received a return call. There is no open claim on my account so why do they have start a claim?

The saga continues here. We are now on October 13th with no concern of resolving a simple claim for roughly $2300. All requested documents were promptly uploaded, with the exception of my tow bill, I’ve spoke to claims representatives numerous times each time I was notified that the department that approves payment we’re gone for the day and would reach out to me… blah blah blah!
Let’s shape it up car shield! Follow up with your customers or be prepared for cancellation on two policies with legal representation for a full refund of all monthly installments.
Thank you
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The worst company ever

They are terrible I regret buying them. When you call for service they don’t go over the terms of your contract with you and advise you of what to do and not do then deny you claim. They are fraudulent

HAPPY CUSTOMER

I am the owner of a Mercedes Benz luxery convertible n it is a little older being a 2016.But as far as motor n appearance ppl think its new .Car Shield covered me even though i was in the 100,000 miles area.Keeping records of all my maintenance as to have proof if anything goes wrong i can show where i maintained
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Don’t do it

They mislead you. If your repair shop wants $8000 to replace your engine, Car Shield will say we can get it done for $6000, therefore in addition to your $250 deductible, you have to pay the difference of $2,000. Pretty slick, huh?

Developer apps

User experience

🐞

Reported Bugs

4 issues

App not loading/crashing

Bug

Login issues

Bug

Inaccurate account information

Bug

Unresponsive customer service

Bug
✨

Requested Features

5 requests

Improved app functionality

Feature

Better claims management

Feature

Enhanced customer support

Feature

More transparent coverage details

Feature

Easier account management

Feature

FAQ

What can I do with the CarShield Mobile app?

The CarShield Mobile app allows contract holders to view the details of their vehicle service contracts. You can also access information for claims, request roadside assistance, and contact customer service directly through the app.

Is the CarShield Mobile app free to use?

Yes, the CarShield Mobile app is free to download and use for existing contract holders. There are no additional costs associated with accessing your contract details or services through the application.

Who is the target audience for this app?

This app is designed for individuals who currently hold a CarShield vehicle service contract. It provides them with a convenient way to manage their contract and access essential services from their mobile device.

What kind of information is available in the app?

The app provides access to your specific contract details, making it easy to understand your coverage. It also includes important information for initiating claims and accessing roadside assistance when you need it.