CarShield Mobile User Reviews

Customer Experience

Positive experience28.1% of reviews
Neutral5.1% of reviews
Negative experience66.8% of reviews

~ Based on 292 written reviews from the US App Store.

What users say

Is CarShield Mobile Safe?

CarShield Mobile appears safe based on user ratings. AppsHunter Safety Score for CarShield Mobile is 92/100.

This assessment is based on 13,299 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
2.6% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 13,299 App Store ratings for CarShield Mobile.

Is CarShield Mobile Legit?

CarShield Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for CarShield Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fix the app!

I can’t see my coverage I’ve deleted and downloaded it I requested the tech team.. nothings happen to fix it

Car for me

I’m so glad to have car shield when my transmission went they was on it I lost both my vehicles in a house fire and now I have another vehicle and they welcome me back with good deals thank you car shield

Terrible

Had this service for 11 years and now they’re giving me a hard time because I finally wanna use this too much to go through. Never again

App

This app doesn't work. I've deleted it and re-download it and it still says I have no active coverage

Dropped coverage

Been a long time member but when I put my first in three years claim I was denied repair coverage. Not there when needed so I dropped them!!

CarShield will rip you off

I purchased a warranty through CarShield. I paid for it for two months and went through my waiting period for repairs when it came time for a repair. I noticed there was a single number wrong on my VIN number. Because of this error, they refused coverage refused to give me my money back and refused to write me another contract. They screwed me out of $300 and weren’t even willing to help.
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Claim

Your service is a joke. I file a claim after I get your service and you deny it

Problem

Feeling pushed by quotes

Not work

Says there’s a problem

Fix Your App

The App Is Not Working !!

Not worth it

Coverage sucks

Mobile app

Doesn’t matter what I do this app doesn’t allow me to sign in

Rack & Pinion Fix

They sure were wonders replacing this item, couldn’t have done this fix without CarShield

Trash

Trash. Don’t do it

Scam

They pay for absolutely NOTHING!! In order for a major repair to be done .. the parts needed to fix the car ( In my case a 2010 BMW ) aren’t covered so they deny the claim. Then they won’t even provide a rental. They tell you one thing over the phone about coverage but when you read the contract it’s not what they said verbally is covered. The Auto shops don’t even want to take the coverage because Carsheild puts them through hoops to get the repair done.
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Very disappointed

First claim. Had to replace a/c compressor. After 2-3 week delay to obtain approval while my car sat at the shop, total bill was $3,200. They paid a whopping $400. This thing is a total scam. Don't waste your money.

No support when CarSheild sends you to bad shop

I took my vehicle to a shop that was recommended by car shield. I told the people what was going on, of course car shield also knew what was going on and I dropped it off. Expecting to be told by the shop that they would follow procedure that CarShield has given them. They did not. And when I called the car shield about it car shield offered me a $10 per month discount on my contract. Without refunding or having the shop refund me the 200 and some odd dollars that I had to do a diagnostic that was not approved by CarSheild nor myself. I recommended that they no longer use this garage and they told me that was not something that they do. Poor business model. I’ll be canceling soon.
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Claim

No response
on my claim

Warranty run out

My experience with Car Shield is a sex car when you need to be fixed, when time runs out it runs out. 3yrs not bad.

Scam

CarShield is a Scam