This is the worse app ever
I’m locked outside my house right now because of this trash app I hate it!!!!
crappiest app ever
this app never works to lock or unlock doors. it is so buggy. the customer service reps will just hang up on you when you try to call and fix the problem because they don’t know what they are doing either. this app is from hell.
Please Make Pin Creation and Apple Watch Compatibility Options
I would give you 5 stars but these are my deal breakers. My phone is constantly dying with new iPhone updates and once that happens, I’m not able to get in without support that’s not always available in time. Please have your developers create compatibility for Apple Watch to be able to UNLOCK DOORS. Or at least a 4-6 PIN option. This would really make a difference for home living standards.
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Makes apartment living so much easier
I use Carson all the time and it’s become one of those apps I don’t even think about because it just works. Building access is quick and reliable, package notifications are super helpful, and it’s so much easier having maintenance requests and other building features all in one place instead of juggling emails, keys, or different systems. The app is really well designed, easy to navigate, and makes day-to-day life in my building so much more convenient. Definitely one of the best building apps I’ve used!
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Unreliable Digital Key
half the times i need to unlock/lock my house door with the digital key it won’t update. i’ve uninstalled the app and reinstalled, turned bluetooth on and off, and even logged in and out. fix your app
Response from developer
Thanks for the feedback, and sorry this has not been working the way it should. We read every review. If you email app-support@carson.live with your building name and what you are seeing, we will look into the specifics and follow up directly. Trey, Engineering at Carson
