No date on schedule transfer
Not able to put a date under the schedule transfer section for the last month or so. Very inconvenient
Service
Jax the teller at a location on Pennsylvania in Lansing Michigan was very helpful and pleasant the best
Old please
Liked the old version better…
Quick balance not functional
Since updating to iOS 18 the quick balance widget has not been viewable on my phone. Have tried several resets but would prefer not to delete and redownload the app to avoid the lengthy login process.
My deposit not in my account!
Not happy
Love it!
CASE CU app is great!! Easy to navigate and use.
Will it take a civil rights complaint to get app fixed?
No access to transactions in account history using Voiceover -developers aware for some three weeks.
Case App!
Very user-friendly. I appreciate it very much, and whoever designed this, did a very good job. Best regards, Mark Potvin
Awful app
I have not been able to access to my account information on any of my accounts more than 10 days since October. I have no idea how much money is in my account and have no ability to transfer funds other than going into the bank it seems like every month for about two or three days I’m on able to access it Try and log into my account every day and at least three or four days out of seven I have absolutely no access to my account to see what funds I have or to transfer or to pay bills.
The brick and mortar locations are even worse. It’s been almost a month since I have been able to access an ATM that works for a bank that is open
The brick and mortar locations are even worse. It’s been almost a month since I have been able to access an ATM that works for a bank that is open
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Many of the l buttons are not labeled. Performance in the more menu, is very poor with voiceover.
I am able to complete most of my banking transactions with this app. I am blind, I use the voice over speech program, and it is fully compatible with voiceover. It's a great deal for a guy like me. The only problem I have, is that we are not allowed to add payees on the mobile app. Maybe we could do something about that? Thank you.
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Accurate Information
I appreciate my CASE mobile app because my information is accurate at all times...
Enjoyable and helpful
Thank you for the app. Just keep updating it and make it more secure.
Greatest app Ever - one of those have to see to believe. Well I’ve seen and Yes I believe.
Thank You CASE🙏🏾
Absolutely Amazing ❤️
Thank you so much for your speedy recovery time❤️ total life saver💙
Last update helped.
The new update did fix the Quick Balance widget on my phone, so app is now fully functional.
Aesthetically, I don’t like the change to recent transactions. It doesn’t have items listed separate by date now, just one long list. Otherwise no complaints, super easy to use.
Aesthetically, I don’t like the change to recent transactions. It doesn’t have items listed separate by date now, just one long list. Otherwise no complaints, super easy to use.
Glitchy app makes it useless.
If I was able to actually use this app then maybe I would have a better opinion. But if the keyboard disappears, it will not reappear, making it impossible to type or enter info. And I have to exit out and start all over again. I have a new iPhone. My app is up to date. Why does this keep happening?
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You take the personal touch out of business
Wish I didn’t have you as a credit union but since my credit card has a long standing payment history on my credit I am forced to stay for the time being but won’t be for long. You guys take the personal touch out of business because you make people feel uncomfortable with security guards at the door always checking you out and making sure to take off that hat or glasses. Who do you think you are telling me how I can dress in public? No other credit unions do this. MSUFCU handles my business and personal accounts now and you will never get another piece of business from me or referral. You need some major work! Your response would probably be we care for our employees and want them safe but guess what if you didn’t have the public’s money you would not exist. Learn that customers come first and stop telling people how to dress.
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Popmoney
Terrible app. Doesn’t communicate well
Awesome App
I love how easy it is to pay bills and transfer funds to different accounts. I love case!
Stability
I would score higher if the app weren’t unavailable as often as it is. I know it’s not offline a ton, but it’s happened a few times making it very frustrating.
