Gargamel
information about my order when is going to be delivered changed four times. basically it was inaccurate. The seller has used DHL service, which is the best in the business and after they did, I received the accurate information. however, it took them some time to do so while in meantime, Catawiki was giving me false information
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Terrible customer service
I ordered a painting and it was quite expensive. I don’t have it. Customer service is not responding for days.
Scam
Signed up thinking looks good. Funnily enough as soon as you start bidding on something you’re outbid every single time because basically price is too low so you gotta keep on going higher. Don’t bother ir waste your time with this auction app. *update to their response* you bid against bot not actual people literally got screenshots to prove
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Customer not looked after
In the UK only purchase from sellers in the UK otherwise you will not know the final price as you may have to pay taxes and duties.
App doesn’t work
Useless app, unable to bid, won’t allow me to accept the updated terms that allow you to bid… just stays on the screen and doesn’t go away and allow me to press accept, I’m only able to select sign out
