Cazoo User Reviews

Name: Cazoo: Used Cars, Vans & Bikes
Rating: 4.9 (37 reviews)

Cazoo: Used Cars, Vans & Bikes

motors.co.uk

🌟 Lifestyle

🛍️ Shopping

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Lovely place

Great App for find car. Always notify me when there match with me search.

@MrGoncalves

a month ago

Response from developer

Great to hear 😄 Glad the app is helping you find matches quickly and keeping you updated – that’s exactly what we aim for 🚗🙌

Shockingly bad search system

It’s difficult to explain how really bad this app’s search facilities are. Combined with the images being cropped to 1/3 height so you cannot see the van properly from the images the vendor has posted.

Dire, absolutely dire app.

(iPad Pro)

Bluekwak

2 months ago

Response from developer

Thanks for your feedback – it’s super helpful! 🙏 We’re sorry to hear the search experience and image display didn’t meet your expectations 😔 We’re always looking to improve the platform, so we’ve passed your comments on to the team to review. Thanks for helping us get better 🚗✨

Easy to use

Simple and easy to use site does as it’s told

moron tv

2 months ago

Response from developer

Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!

Review

All Good

Nedwin007

2 months ago

can’t sell

how do you sell???

Sean Macdonald 2011

3 months ago

Search Good

Search engine is good but don’t bother to message the seller, they ignore your questions and simply spam you with irrelevant information and try to sell you add ons like insurances, warranties, finance “special coatings”

Etc etc etc

Snowboarding Veteran

3 months ago

Response from developer

Thanks for taking the time to share this feedback 🙏 We’re pleased parts of the experience worked well for you, but we’re sorry to hear the communication from the Dealer wasn’t as helpful as it should’ve been 😔 We understand how frustrating it can be when your questions aren’t properly addressed, you can contact consumer.support@cazoo.co.uk to log a complaint against the dealer. Thanks again for helping us improve ✨

Im £2 from my first car 😎

Yaaaas queeen

Rullosjsjsbhwhsvwhcwbah

3 months ago

Ford

Focus

Benmurray2002

4 months ago

great cars

very enjoyable looking at the cars for sale .

mc pike

4 months ago

Good

Nick27282828

4 months ago

False advertising…

I was searching for camper vans on Facebook Marketplace and an ad popped up for Cazoo, with lots of listings for camper vans on it. So I downloaded it, only to find out you can’t actually search for camper vans. So I search up vans, and I’m just scrolling for ages trying to find one that looks like a camper van. Gave up, waste of time.

JLC1981

4 months ago

Response from developer

Thanks for flagging this! Sounds like something we need to fix, so I’ve passed it on to the team to investigate. 🔧 We’re on it!

Good app, easy to use

I have found myself spending more time scrolling here than I do on my socials! Intentional selection of cars across all price points.

Mbingoo

5 months ago

Response from developer

Love this review! Thank you, enjoy scrolling! 🙌🏻🚗

Really great app

I’m really enjoying using this app, it’s super clean, easy to use and there is a really good selection of cars.

pedro-c

5 months ago

Response from developer

Thanks for your review, this one made us smile! 😊

Waste of time

Saw advert on Facebook as in market for car. The app is awful. The search just does not work. Tell you no cars but the type the model in manually and a list comes up. It also failed the other way round. Gives you a list of cars then when you go to look says none found. I’ll stick with autotrader.

ports_77

5 months ago

Response from developer

Thanks for the feedback, we have passed it on and looking to make changes to improve! 🙌🏻

Lovely

Great app

basicaly monkey

5 months ago

Ask Cazoo a question

If you ask a question via the app under ‘still need help’. The app just does nothing.

johdsta1122

5 months ago

Vans

Brill

robo2

6 months ago

Some bizarre features

There are plenty cars to choose from and a lot of dealers. However; when filtering, there are some bizarre features.
You can only filter cars up to 100,000 miles. A car with 101,000 will feature in the same grouping as a car with 250,000 miles. I like to search for cars with less than 125k or 150k. I can’t do this on this app. When filtering tax bands, the options available don’t reflect the actual tax bands available. E.g. it’s under £235 or under £35. Cars that cost £165 and £195 can’t be differentiated.

Ladlee83

7 months ago

Response from developer

Thanks for your feedback, we really appreciate it. Just so you know, we will be releasing search options for 125k and 150k this month. Please continue to share your feedback, we are always looking to improve the experience for our users 🙌🏻🚗