CBI Home User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral20.4% of reviews
Negative experience22.4% of reviews

~ Based on 49 written reviews from the US App Store.

Is CBI Home Safe?

CBI Home appears safe based on user ratings. AppsHunter Safety Score for CBI Home is 89/100.

This assessment is based on 90 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.4% of ratings point to a safe experience
3.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 90 App Store ratings for CBI Home.

Is CBI Home Legit?

CBI Home appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CBI Home is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent App!

I have found the app to be very easy to use, to add new devices, to configure and set smart scenes to control my entire Smart Home! This works icw my Solar PV setup, Grid sensor, Geyser management, and with other benefits of load management!

Geyser tuner

The most difficult device you can ever find in the hardware, wow

2stars for your weather accuracy

I like the idea behind your application to allow certain actions/scenes depending on weather. However your weather is showing sunny when it's rainy and cloudy. It's just you and that smart home app... Use a better weather service.

Good Idea

The app is a good idea. To control your devices in one place, set automation tasks and have everything work without intervention. However, the app is very buggy. The most recent bug: I turn my geyser off on the app, when I refresh the app, it shows as on again. And also, when you report these bugs on the app, you get no response at all

Edit: today I cannot switch on the geyser. The logs say the devices was turned on and off at the right time, but the water is cold. Turning it on manually, it fails and now my visitors are stuck with cold water.
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Great Wireless Switch

Have been using multiple CBI Astute Switches over the last few years.

It seems most of the issues some of the people have complained about have been resolved:
1. Multiple devices can be controlled by adding them to a group.
2. Adding the device to Alexa or Google Assistant can be done by clicking the rename icon on the device and selecting the integration.

To the delevoper, the following improvements would be amazing for my use:
1. Setting daily power use limits would really help in saving electricity. I've tried creating a scene to turn off a device using the "Increase electricity > xkW" scenario, but it doesn't seem to work.
2. If there were a "Power Status" feature in a scene for a device to detect load shedding for example, I could use it to turn other devices off as well to preserve battery life.
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Can’t link to Google Home

Advertised to link to google home or google assistant. But can’t. Don’t get the options as per instructions.

App keeps ons switching timers off.

The app is no good when it keeps on disabling my timers.

Doesn’t load google home

No matter what I have tried to do to link it to google home I can’t. The instructions say it will load google home but doesn’t?
I have also tried adding it via the google home app by searching for astute as per instructions and it’s not listed.
It’s a CBI astute switch. Any help would be appreciated. Other than that great app, would just be nice to have them all in one app. Thanks.
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One Request

Please add widget functionality?

Leonard is awesome

Thanks Leonard for your help! I’ll update you if my water is hot tomorrow but it sounds promising!

Brilliant

The most useful combo of hardware and software that I have in operation. Super value, amazing functionality.
One wish: in the “Electric” function, please extend the granularity to 1 hour periods. This will allow detecting points of energy wastage much more accurately, and so increase the value to the user.
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iOS Notifications

CBI home app only has options to allow Location, Bluetooth, Local Network, Camera, Siri & Search and Mobile Data. No option to enable notifications, I don’t receive notifications on my iPhone.

There’s no where to enable notifications, not even in the iPhone’s notifications settings, CBI Home app is not listed. Otherwise very useful.
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Alerts via SMS

It would be very useful if the app could be configured to issues alerts via SMS or Whatsspp. Am I missing something.

Good functionality, poor UI

Really like the functionality around the ability to control my geyser. However, the graphs of past electricity usage are pathetic. The scale makes it impossible to see trends. I use 50kwh for my geyser in a month, not a day.

Home Tab indication

Latest version of the app on iPhone removed the ability to see if the ASI or ASC is on or off. This worked well to check at a glance if all is in or off. Now one has to selecr the device before that is possible.

Not functional

Notifications do not work. Reinstalled app twice. Deleted and added switches twice. Restarted my phone twice. Notifications on the app and phone settings are active. Also the schedules/timers are stored on the phone app and not in the device so if your wifi is down the schedules will not work.

Works but…

Please give us the ability to link multiple timers. Setting and changing schedules daily for each timer individually to accommodate daily blackout cycle changes is a massive pain. Im about to throw mine out just because of this.

Astute breakers

The product itself works well, but sometimes does not recover following a power failure. Not sure if this is device related or network related, but often needs manual start.

Power on state setting

Please fix power on state so iPhone users can see the setting

Cbi 30A breaker

The biggest issue is even though you put timers on when the breaker must go on and off . Every time the power goes off and the comes back on the breaker switches on. And here in South Africa with the loadshedding it is a big problem