Frustrating!!!
I don’t understand why the app kicks me out and then says my login details are incorrect. I request to reset the password then the OTP is never sent! This is annoying! Please fix it!
AWFUL
ArmME seems to get worse by the day. I am on a fibre line ( so you can’t tell me it’s cellular) and it takes up to 10 minutes to update. Just now at least an hour after we tested our alarm a whole lot of alerts came through.
It’s clear your servers can’t cope or the number of concurrent sessions can’t cope. Whichever the case it’s getting worse not better. Didn’t think it could.
It’s clear your servers can’t cope or the number of concurrent sessions can’t cope. Whichever the case it’s getting worse not better. Didn’t think it could.
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Response from developer
We are really disappointed to hear that. If you are willing to let us help improve your experience of the app, please contact us at support@fsk.co.za. Kind Regards.
False alarms
I keep getting false alarms saying I lost supervision of a zone that is not even configured. This alarm keeps going off every 5 minutes and restores almost immediately. This is exceptionally frustrating. I had the installers of the system recheck the configuration and there is no errors. The physical alarm system does not have any errors, which means this must be driven by a fault on the app. Super annoying and is causing the entire app to be non-functional because I have to switch off notifications.
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Nightmare Application
What a nightmare app. It’s SLOW to show a current status. I am on wifi (50/50meg) so not the cell network. Horrendous. Avoid if you can. Find another option.
Slow to arm alarm.
Slow to arm alarm.
Response from developer
We are really disappointed to hear that. If you are willing to let us help improve your experience of the app, please contact us at support@fsk.co.za. Kind Regards.
Seriously slow response times
(30 Nov 22) The response timing when activating and deactivating the app is seriously slow, to the point where you’re unsure if it’s even working.
Response from developer
Hi. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@fsk.co.za. Thank you.
