Connection issues
Terrible service and redirecting customers all over the place. No real help and the website is difficult to get help. Cannot speak to anyone to help or to resolve a matter. I would not recommend Openserver to anyone.
App doesn’t open
This app has been non-responsive for more than a week on both my and my wife’s phones. After FaceID just the spinning wheel of doom….
Worst service
Don’t waste your time trying to get hold of Openserve customer support
They will not respond.
Don’t fall for other providers tricks when they say they’ll escalate your issue
Be prepared to wait a month for installation and the only communication you’ll get is a sms for you to track your order and getting a different tracking number everyday
This is the worst customer service I’ve ever experienced and if I could I would give them 0 stars and if I knew before what I know now I would not take out fibre through Openserve.
They will not respond.
Don’t fall for other providers tricks when they say they’ll escalate your issue
Be prepared to wait a month for installation and the only communication you’ll get is a sms for you to track your order and getting a different tracking number everyday
This is the worst customer service I’ve ever experienced and if I could I would give them 0 stars and if I knew before what I know now I would not take out fibre through Openserve.
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Worst choice ever
Openserve is a mess. After the free trial all hell breaks loose, B numbers are duplicated, sales agents sign you up to deals you never agreed to, call centre agents will drop your call if they can’t answer you and the money you spent on prepaid vouchers will be lost. You will be left stranded looking for new providers. STAY AWAY!
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Can’t login
Can’t even log into the app to check anything what’s the point of having it because it just loads forever
