Comparison

Openserve Connect vs Webafrica app

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Openserve Connect

This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.

Highlights
  • Check broadband coverage
  • Find ISP details and deals
  • Monitor network status and outages
  • Test Wi-Fi speed and network line
  • Manage fibre service orders
  • Request line speed upgrades
  • Troubleshoot connectivity issues
Features
Read full description

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!

About

Webafrica app

Easily manage your internet services, track orders, and make payments. Get quick support through live chat and perform network health checks. This app simplifies managing your account and services.

Highlights
  • Live Chat support
  • Network health check
  • Service management
  • Order tracking
  • Payment processing
  • Top-up purchases
Features
Read full description

Now it’s even easier to chat to us with our built-in Live Chat. Run a health check on your connection with our intuitive network scanning tool, manage your services, track your orders, make payment, buy a top-up and much, much more – right here on the Webafrica app. • Need help with something? Access our Live Chat right here quick and easy • Test your network quality and get tips to improve your connection • Make payments for your services • Change your OTP cell number • Track your earnings or activate your account with our EarnMore Network feature • Track your order • Manage your account details • Upgrade or downgrade your service(s) • Log your moving homes request • Buy a Top-Up for your Fixed LTE or Voice (VoIP) service • Webafrica Voice (VoIP): Port your telephone number

Screenshots

Openserve Connect4 screens
Webafrica app4 screens

Verdict

The call

The clearest difference is ads: Openserve Connect at none against Webafrica app's shown. Openserve Connect also leads on review sentiment (14% vs 5%). Webafrica app's advantage is update cadence (every 2 weeks vs monthly) and iOS requirement (15.5 vs 18.0). On price, in-app purchases, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Openserve Connect ships an update monthly, Webafrica app every 2 weeks. The most recent releases landed on November 7, 2026 and October 30, 2026 respectively.

Scorecard4 real differences · 6 level
Openserve Connect versus Webafrica app: the parameters behind the verdict, then further details
ParameterOpenserve ConnectWebafrica app
PriceFreeFree
Rating3.8 (65 ratings) — better—
Positive reviews13.6% of reviews — better4.8% of reviews
Number of ratings65 — better—
Update frequencyMonthlyEvery 2 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.5 — better
Further details — not scored
Size149 MB50 MB
Age rating4+4+
DeveloperOpenserve (Pty) LtdWEB AFRICA NETWORKS (PTY) LTD

Customer experience

Openserve Connect

All ratings65 ratings
Positive67.7%
Neutral7.7%
Negative24.6%
Written reviews59 reviews
Positive13.6%
Neutral1.7%
Negative84.7%

Webafrica app

Written reviews21 reviews
Positive4.8%
Neutral0.0%
Negative95.2%

Bugs and requests

Openserve Connect

Reported bugs

12 issues
  • App doesn't open or loads indefinitely
  • App crashes when running line tests
  • App crashes during registration/address entry
  • App shows 'all good in the hood' when network is down
  • App doesn't allow fault logging
Show 7 more
  • App doesn't validate service numbers
  • App doesn't show all screens on iPad
  • App crashes after entering order number
  • App freezes on login screen
  • App shows blank pages for appointments/order tracking
  • App jams the UI with open faults
  • App doesn't update installation progress correctly

Requested features

22 requests
  • Ability to log faults directly
  • Improved customer support accessibility
  • Clearer installation and tracking information
  • Better communication regarding service outages
  • Fix app crashes during line tests
Show 17 more
  • Ensure app accurately reflects network status
  • Provide a way to contact human support
  • Allow users to track orders more effectively
  • Fix issues with prepaid bundle recharges
  • Ensure sales agents are accurate with deals
  • Resolve issues with lost prepaid voucher money
  • Improve call centre organization and helpfulness
  • Address slow internet speeds and disconnections
  • Provide timely feedback on reported issues
  • Fix app bugs after order number entry
  • Streamline the registration process
  • Ensure app accurately reflects installation progress
  • Fix app crashes when running line tests
  • Unjam UI when faults are logged
  • Make app functional on iPads
  • Provide a clear way to log faults
  • Ensure app works with data when no internet

Webafrica app

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Openserve Connect

No in-app purchases

None

Webafrica app

No in-app purchases

Questions

Is Openserve Connect free?
Openserve Connect is free to download, with no in-app purchases.
Is Webafrica app free?
Webafrica app is free to download, with no in-app purchases.
Do Openserve Connect or Webafrica app have ads?
Webafrica app shows ads; Openserve Connect does not.
Which is updated more often, Openserve Connect or Webafrica app?
Openserve Connect ships an update monthly, and Webafrica app every 2 weeks. Most recently, Openserve Connect was updated on November 7, 2026 and Webafrica app on October 30, 2026.

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