CBTVA User Reviews

CBTVA
CBTVA
Citizens Bank & Trust Company

Top reviews

Facial unlock

Will not unlock with my face

Great Bank

I’ve been banking with CBTVA for over 25 years . One of the best banks I ever have used.
App is good but the service from tellers are great! Definitely recommend!

Works well but limited

The app works great for basic account review and transfers. However, it would be incredibly helpful to have a mobile deposit option.

Clunky

Needs to be more user friendly with less restrictions.

Great community bank

Great app and easy to use. Statement access in the app would be nice though.

My Bank

10 out of 10

Ok but not great

The app itself works fine once I’m logged into it. The problem is that every time I go to log in, I have to put in my log in information and password even though I have selected the option to not do that but use my fingerprint. I don’t have any issues with any other app in this regard. If this can be fixed I will not have any other complaints. You cannot make deposits by taking a picture of the check like you can with some other banks but this is not a deal breaker for me.
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Mobile Banking

Mobile deposit option would be fantastic

Enjoyable CBTVA

I really like this app. It’s very easy to use.

Horrible

If I could give a quarter of a star I would’ve given it that. Worthless, podunk, useless app. Do better or don’t do it at all.

Great bank fair mobile app

I love this bank. And I like the app, it has worked well for me. Just needs mobile deposit functionality and I will give it 5 stars. For a bank with as few locations as it has mobile check deposit is badly needed.

Needs work

Great app. Don’t get me wrong. I love this bank. The only thing that gets me is their update times. Why not set it automatically for early hours of the morning. Say 2am. Instead. I will go in a store and my card get declined because of updates to the server. Even if you have the money for the purchase. Declined. How embarrassing is that. So please, please pick better hours for updates.
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Deposit

Maybe we can get an update that allows u to take a picture of your check to deposit it

Finally

Very nice for CBT to join the 21st century.