CCC Mobile™ User Reviews

What users say

Top reviews

Convenient App

Easy to use

Satisfaction

I am extremely pleased with the fact that

Waste of time

Cannot log in, so very frustrating! 0 stars

Short video session

Video option allows 30 seconds but will only record 8 seconds. I tried and retake it a dozen times and still not able to record entire 30 seconds. Every time cut off at 8 seconds.

It’s a snap

Very easy to use very clear directions uploaded all my information as soon as I opened it when I got the link from the insurance company highly recommend

No ability to expand unseen damage

Seems easy to use but there is no way to provide unseen damage explanation . I have damage that doesn’t show in photos

App

Una muy buena app y eficiente

So simple, it’s crazy!!

What an awesome app to file a claim! Instead of taking random pictures and just guessing what the insurance needs, it prompts you for every photo, tells you how to take it and what they need! So simple, it’s crazy!!

Two tweaks

You should add the ability to input extra information also two video option’s instead of just 1

Loved the app!

I’m so terrible with electronics that I always fear trying them out. But my adjuster sent me the link and it downloaded Pickett-split! The directions were easy to follow and made my process quick (a miracle!) and easy. Now if the repairs go as nicely….!

Easy to use

I’m pleased with the ease of use and easy to understand instructions

Good, can be better

Good to upload photos and submission to app without waiting for in person assessment. Can’t download estimate to send to dealer. Have to take pictures and send in email or messenger.

Thanks

You’ve made this process so easy for me and that truest is appreciated.

Crummiest Way To Submit Car Damage

I’m no technophile and this was the worst way I’ve ever seen to submit a claim! Farmers ought to be ashamed to submit their policy holders to such a travesty!

A breeze

App is easy to use and quick

App is good, camera feature is bad

This is very intuitive, the only issue I had was the camera does not work well

Expeditious

This app is wonderful in speeding up the claims process. The body shop I was referred to put and get me in for two weeks to do the assessment like this that took 10 minutes.
The app is very easy to use it’s almost a fill in the blank on the photo captures.

Car damage on a 2014Terrain

I do not care for this app because the pictures were not clear. So I provided additional pictures. Plus this take away a job for the professional person to obtain all information necessary. However the app does guide you but I rather just take the pictures and be done. Plus it took forever for a representative to contact me about my vehicle or even to check if I was having any problem with the app.
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Claim

Could not upload video and kept freezing

I am not good with technology

However, this was amazing. So simple I could do it . It showed you just how to hold the camera etc. Very impressive app. Thank you Go Auto for making it so easy.