CCC Mobile™ vs CHI311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CCC Mobile™
Quickly submit vehicle damage photos for your insurance claim. Receive an estimate without visiting a repair facility. Streamline the claims process from home.
- Upload vehicle damage photos
- Receive repair estimates
- Streamline insurance claims
- Submit from home
- Guided photo capture
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CCC Mobile TM Solutions – Quick Estimate app will help expedite your claim by allowing you to upload images for your recent claim and receive an estimate. The app will guide you through steps needed to capture the pictures of your vehicle’s damage and submit it for review. You can achieve all of this without having to drive to a repair facility or leaving the comfort of your home
CHI311
Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.
- Submit new service requests
- Track request status and resolution times
- Attach photos to requests
- Map request locations
- Create an account for tracking
- Search knowledge articles
- View neighborhood requests
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See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!
Screenshots
Verdict
The clearest difference is review sentiment: CCC Mobile™ at 72% against CHI311's 14%. CCC Mobile™ also leads on rating (4.5 vs 2.5) and ratings volume (6.9K vs 235). CHI311's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CCC Mobile™ holds the better App Store score, 4.5 against 2.5. That said, the two scores are not equally well evidenced: CCC Mobile™ has 6.9K ratings behind it against 235, so its average is the more settled of the two. Written reviews point the same way: 72% of CCC Mobile™'s written reviews are positive against 14% of CHI311's.
CCC Mobile™ ships an update every 2 months, CHI311 every 3 weeks. The most recent releases landed on October 18, 2026 and October 13, 2026 respectively.
| Parameter | CCC Mobile™ | CHI311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (6.9K ratings) — better | 2.5 (235 ratings) |
| Positive reviews | 72.0% of reviews — better | 14.0% of reviews |
| Number of ratings | 6.9K — better | 235 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 74 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | CCC Intelligent Solutions Inc. | City of Chicago |
Customer experience
CCC Mobile™
CHI311
User reviews
CCC Mobile™
From 6.9K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Expeditious process
- 🚀 Gives control and freedom
- 👍 User-friendly app
- 👍 Simple and easy to use
Room to improve
- 🐛 Pictures not clear
- 🐛 Buggy, doesn't let you stray from its outline
- 🐛 Can't upload existing photos
- 🐛 Directions are vague, lack of clear instructions
- 🐛 Video time limit too short
CHI311
From 235 App Store ratingsWhat we love
- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress
Room to improve
- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers
Bugs and requests
CCC Mobile™
Reported bugs
3 issues- Buggy, doesn't let you stray from its outline
- Screens time out, lose progress
- VIN entry issues due to app layout
Requested features
4 requests- Allow uploading existing photos
- Extend video time limit
- Improve photo quality detection
- Add ability to update/add information after initial submission
CHI311
Reported bugs
3 issues- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions
Requested features
3 requests- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features
In-app purchases
CCC Mobile™
No in-app purchases
CHI311
No in-app purchases
