terrible experience
It happened many times that the driver marked arrived but didn't arrived and I was waiting there and need to bear with the extra charge. Some driver also have me waited and last minute cancel the ride. There's no penalty to avoid this situation
It take too long to feed
The driver charged more fee, but zig use over 1 month and not solve the problem
Credit card amount blocked and could not get the cab, still amount not credited
I just booked cab and keep on trying to book the same as i was new to this app, i tried where money got charged 3 times whereas only one transaction got reversed. I would like to suggest don’t attach credit card to the this app.
Response from developer
Dear Sir/Mdm, thank you for your feedback which we received on 14 May 2026. We will investigate and respond to you accordingly. Thank you for your patience.
What’s App Required
Provided phone number to sign up onto find out I need to install What’s App with no alternative.
Not everyone trust Facebook or Meta when it comes to privacy, so why make an app exclusive to What’s App, and force one to install it just to use your app? Might as well call this What’s App Zig
Not everyone trust Facebook or Meta when it comes to privacy, so why make an app exclusive to What’s App, and force one to install it just to use your app? Might as well call this What’s App Zig
A total scam
This app is a total scam! It will show that your trip will be, for example, $8-11 and when the trip is done it bombards you with fees! Peak hour charge (there was no indication of time of booking), current booking charge, Platform fee, Admin fee. My trip literally doubled in price when it was completed! $17.25 for 2.9 km when half of it was just this stupid charges. Why not be upfront about costs?
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