Always hated carrier in branch
As a contractor/technician, I always hated going into a carrier branch, or even calling for parts. but then I realized as a proper account holder and with the help of this app, the time spent at the branch has been more than cut in half. This app makes me feel like I am prioritized as a customer all the time, and fairly easy to use.
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Works as intended
Appreciate being able to handle my business through this app. Clean and effective.
Not a good app
I hate when I look up condensers units there’s no pricing all of sudden. At least when it said 9,9999 I knew I couldn’t get ahold of it. We’ve done 10 installs this month and I’ve been outsourcing equipment from other distributors because of legacy Bryant pricing on 5 to. Heat pump 7500 for a condenser. I’m trying my hardest to want to become dealer but I think it’s not in my better interest as a company owner to promote your product anymore. Not only picked up equipment yesterday. Took them 40 minutes to bring it to the truck. I was the only guy waiting in line for equipment at the time. I’ve always been a fan of Bryant /carrier but I’m changing my mindset lately. Don’t get me wrong getting quotes and availability on certain products has slightly gotten better. App slow and just doesn’t perform well
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Response from developer
We apologize for the experience you have had, If you could email us at support@mobileapp.carrierenterprise.com we would like to reach out to you to further discuss your concerns.
App not working
I can’t open the app at all. It’s been 4 days. Please fix ASAP
Triable
Slowest app in existence. 5 loading screens for 10 min then it wants you to long in again. I feel like you could pay a high schooling tech club to build a better app.
