Great, but...
On September 26, I opened the app, and all my progress was gone. Also it brought me back to the free version. After maybe 10 minutes of trying to figure out what was wrong, I tried the ‘restore purchase’ button. It brought back the premium service, but all my progress had been lost. I already had answered more than half the questions at that point. For reference, when I started the app, I was 94 days from CFP test day, and on the day I lost all my progress and data, I was about 44 days away from CFP test day.
Definitely frustrating, as apparently, there’s nothing I can do to get my old progress back with over half the questions answered and already tracked areas for improvement. According to Oleksandr, a team member that I messaged. He then ended the message with verbatim: Regardless of your login state, you can tap the restore purchase button on the upgrade screen to re-enable your premium access. Hope this helps!
It does not help, as I did that already, and it is now impossible to get my old data back. Again, great app if they can keep your data. After paying $50 you’d expect the app to automatically track everything. Guess not though.
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Response from developer
Congratulations on passing the exam and taking the time to leave us a review. We wish you the best! 🎉
Great App to help you pass The CFP exam
Response from developer
Thanks so much for taking the time to leave us a review! We greatly appreciate you taking the time to leave us valuable feedback.
SCAM
Response from developer
Hi there! So sorry to hear about this issue! Please contact us through the app or our website, and we’ll get this problem sorted out asap. We appreciate your understanding!
CFP App Be Aware and don’t buy it! Wrong Answers... not updated to 2018 Tax Laws
Great substance poor execution
Response from developer
Hi Curtis! We’re sorry to hear the app is misbehaving! What you’re describing is not typical app behavior. Please contact us so we can provide suggestions on how to improve your study experience. We can be reached through the app’s Settings menu — we’ll keep an eye out for your message! 👀

