CGacela User Reviews

CGacela
CGacela
C . GACELA CORP.

Customer Experience

Positive experience12.5% of reviews
Neutral0.0% of reviews
Negative experience87.5% of reviews

~ Based on 16 written reviews from the US App Store.

Is CGacela Safe?

CGacela has mixed safety signals based on user ratings. AppsHunter Safety Score for CGacela is 59/100.

This assessment is based on 47 user ratings, with an App Store average of 2.7/5.

Safety Analysis

42.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
55.3% of ratings point to a risky experience

~ Based on 47 App Store ratings for CGacela.

Is CGacela Legit?

CGacela appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CGacela is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Jennifer Guzman

Un servicio horrible cuelga el teléfono en medio de explicar que no es su culpa "Jennifer Guzmán" muy poco profesional. Saber que la aplicación es literalmente inútil. Este servicio de taxi debería ser cancelado. Jennifer Guzmán debería ser despedida. No sé cuántas veces he llamado a este lugar y nunca he tenido ningún problema. Hasta Jennifer Guzmán.
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The worst app ever

I always request a taxi, but they never pick it up, and when they do, they cancel.

Hmmm

No hay ninguna notificación para avisarte de que tu viaje ha llegado

Son groseros

Tuve un accidente de coche, el conductor golpeó un coche aparcado y ella se acaba de ir

Tratando de reservar un viaje por una hora, dice que la reserva ha fallado

No prestan atención en el mapa dónde está la ubicación cuando intentas comunicar que están equivocados, tienen una actitud y cancelan el viaje

Por último, se tarda una eternidad en conseguir un viaje, incluso a veces cuando programo horas por adelantado, es ridículo
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The best app

Muy buen servicio y buenos precios

Late

They come always late, I made a taxi reservation 1 hour before leave 2:00pm exactly and they came 20 minutes late 2:20 and I had to work and I went late about they fault because I reserved 60 minutes before

Queja

Muy mal servicio siempre llegan tarde asta 20 minutos tarde y cuando llamas para dar tu queja con un conductor simplemente te cuelgan la llamada eso es una gran falta de respeto

Pésimo servicio

Pésimo servicio pero no por los que manejan los carros sino por su dueño y las que hacen despacho que todo el tiempo es regañando a sus conductores mal ambiente para el pasajero que está tomando el servicio y sus empleados no entiendo cómo se aguantan tanto, no lo recomiendo el sistema es viejo actualisence
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Demaciado tiempo

Los taxis aquí por lo general se tardan demasiado en llegar, esto es un problema grave cuando uno va a trabajar.

Driver Harrased My Daughter

On Saturday July 29th, 2023 I requested a taxi to drive my daughter to her friends house to do some summer homework. The driver, a man of hispanic background, around 40 years of age started asking inappropriate questions to my daughter while she was alone in the car with him. He asked her if she had boyfriend and when she said no he said she was too beautiful so she had to be lying. My 16 year old daughter didn’t know what to say and stayed silent. Then as they were arriving at her destination, he repeatedly asked her if she wanted him to be her boyfriend, disregarding the fact that she was a minor and was 24 years younger than him. When my poor daughter got to her friends house she left the car promptly and called me crying. I thank god that nothing further occurred but I am writing this review to make everyone aware of the perverted drivers this company hires.
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Reseña

La queja no es tanto de la app, es como tal del pésimo servicio que ofrece esta compañía, tiene todo mal, atención al cliente y recepción de llamadas pésima, tiempo de espera pésima, todo está mal con esta compañía.

Horrible service for long time customers

Company is absolute trash and im pretty sure they operate illegally. Compania es basura.

Bad service

Very bad service now, this app doesn’t work please get rid off if you’re going to lose clients

-5 stars

WORST CAb EVER, so slow, they never ever ever show up, and when you try to call they just hang up the phone.

ABSOLUTE TRASH! DO NOT GET IT!!!!

If I could rate this zero stars I would! I book cars FIVE times and they NEVER showed up. It kept coming up saying the drivers dropped me off when they never even showed up. This app is complete trash. Don't waste your space on your phone for it. Stick to uber. It's more reliable.

Terrible update

At first I was pleased with design and happy since the older version wouldn't let me cancel a cab once booked but now I can't even book a cab when I need it since the "ASAP" option refuses to work and it keeps telling me "Too short notice" it's really annoying and I hope it gets fixed soon since I use this company literally 4 times a day 6 days a week
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Great App

Easily to use!!