CGB Mobile User Reviews

Customer Experience

Positive experience74.2% of reviews
Neutral3.2% of reviews
Negative experience22.6% of reviews

~ Based on 31 written reviews from the US App Store.

What users say

Is CGB Mobile Safe?

CGB Mobile appears safe based on user ratings. AppsHunter Safety Score for CGB Mobile is 97/100.

This assessment is based on 2,249 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 1,949 App Store ratings for CGB Mobile.

Is CGB Mobile Legit?

CGB Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for CGB Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stop asking

Great app- asking me every time I open the app for a review, even when I make constant reviews... it is wasting my time

Slow

App is regularly slow and presents many issues

good

love this bank good customer service and made online banking easier

This app does not work.

This app does not work on my apple phone. It has a constant error message along with another bank because they both try to reach a secure server. I can access both sites on a browser on my desktop, but not with the apps. Now with the update, pfft…

Unparalleled Customer Service

Wonderful customer service unparalleled by all others!

Great bank

CGB is a great bank. I have been banking with Chelsea Groton bank for over 5 years and I have never had a problem with them. Great customer service at all of their branches.

App doesn’t load

I have had this app for years. Once they updated it and changed the whole format it takes minutes to load, just shows a white screen with a loading sign. Almost never works off of wifi

just doesn't work anymore

this app doesn't work anymore, very inconvenient after updating app and phone but it doesn't open ¯\_(ツ)_/¯

Chelsea

So glad we made the switch to Chelsea Groton Bank. Especially love dealing with the staff at the Sprague Office. They are the BEST ever!!!

Ease of banking

Alexis hooked me up. It has been perfect ever since.

Digital Banking

Such a great mobile app! Way better than the experience from the previous versions.

Years of great home town service

By the end of this year I will have been banking with Chelseagroton (originally Chelsea) or 43 years. They haven’t failed me yet. Good service, great people and a very reliable app. Thanks

Online banking

Is easy to use Great App very helpful

Easy to Use App

Nice app, simple and easy to use!

Great bank

CGB is a great bank. I have been baking with Chelsea Groton bank for over 5 years and I have never had a problem with them. Great customer service at all of their branches.

Stuck on Load Screen

It hasn’t opened on my iPhone 11 since weeks before iOS 14 came out.

Update breaks iPhone5

CGB app Says it requires an update upon opening. But there is no prompt for me update it in the App Store and my iOS literally can't go any higher. My friends do not have this problem on there own I phone 6's and where able to update the app normally. This app had worked perfect for me for years but now I may have to switch banks. CGB should not punish you just for having an older phone it's ridiculous...
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Recent Malfunction

Recently I have had problems with this app not opening or taking forever to open. I installed the latest update which said there were bug fixes but no change. The only change I have made lately is to add a vpn to my phone. Please fix this.

Ven

I can’t open my app in my iPhone XS
I need restore
No se puede abrir mi aplicación en mi iPhone XS yo necesito configurar la necesito abrir la

CGB Mobil
So can somebody help me
I still waiting for the help

No funciona

No está funcionando la aplicación no abre en mi iPhone