Free

Details

  • Released
  • Updated
  • October 27, 2016
  • December 5, 2025

Features

CHA 311 screenshot #1 for iPhone
CHA 311 screenshot #2 for iPhone
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About

Report city issues like potholes and graffiti quickly and easily. Connect directly with your local government to get problems resolved.

Report city issues
Track issue status
Submit photos
Receive updates
Connect with city services
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What's New in CHA 311

5.53.1

December 5, 2025

Bug fixes and performance improvements

User reviews

Solid App For The Most Part

This app is very handy when reporting issues. It can be a little clunky but for the most part it gets the job done! 👍🏻 I use it to pinpoint issues like potholes, faded road markings, streetlight outages, etc. The only real complaint is Chattanooga DOT fixing the problems properly the first time, as they have seemed to cut corners through many of the requests I sent in… Other than that, this is one of my go-to reporting apps!
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Privacy and Access Problems

This app wants you to input your Google password into it if you're signing in with a Google account. If you try to get around this by signing up again with an existing email account and clicking "forgot password," you will receive a password reset link that is already expired/invalid.

Major features have never functioned… like adding photos

App is awful. It does not work. You cannot upload photos at all. I routinely type in a specific address that then the app changes??? It never functions. It’s insane how ineffective this app is. I hope they didn’t pay someone to build this

No bulk trash or yard waste option

In the Bulk Trash and Yard Waste section of the app, you do not have the option to select Bulk Trash or Yard Waste. There is no number to call to tell them. I assume my yard waste will sit there forever.

Terrible, doesn't work

This is the third time Ive tried to use this app on several different iphones. Various IOS, tried different settings with location services and notifications. I have never successfully submitted a request. I always get pop ups for "enter a valid address". My address has been valid since 1940. Ive never had any difficulty using it with anything else. Tried various forms of spelling of Road vs Rd, etc. No success ever getting past that point. Unless app. Deleting it, again.
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Developer apps

FAQ

What does CHA 311 do?

CHA 311 allows users to quickly report various city maintenance issues directly to their local government. This includes problems like potholes, graffiti, and other neighborhood concerns.

What kind of issues can I report?

You can report a wide range of issues that affect your city or neighborhood. Common examples include potholes, graffiti, broken streetlights, and other public works concerns that require attention.

Is CHA 311 free to use?

Yes, CHA 311 is a free application. There are no costs associated with downloading or using the app to report issues.

How does reporting an issue work?

When you encounter an issue, you can use the app to report it. This typically involves describing the problem and potentially attaching photos. The app then forwards this information to the relevant city departments for action.