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MyEPB

MyEPB

Pay, track & manage—anywhere

23 ratings
71 reviews
🔧 Utilities
Free

Details

Released
June 14, 2017
Updated
April 7, 2026

Developer

Electric Power Board
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🔄6+ apps
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❓5 answered
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📦~ in 2 months
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About

Manage your energy and fiber accounts with this app. Monitor usage, pay bills securely, and receive outage updates. It also offers resources for improving home energy efficiency and saving money.

✓Pay energy and fiber bills
✓Monitor real-time energy usage
✓Set energy spike alerts
✓Compare usage over time
✓Report outages
✓View outage restoration estimates
✓Access outage maps
Show original description

What users say about MyEPB

Reviews of MyEPB are mostly negative: the Utilities app is rated 3.3/5 from 23 App Store ratings. What users like most: clean and easy to use, detailed energy usage data. Top complaints: app crashes frequently, login issues/server errors. Summarized from real user reviews.

Positive things

  • 👍Clean and easy to use
  • 💡Detailed energy usage data
  • 🗺️Power outage map available
  • 💡Alerts for energy usage
  • 💡Option to report power outage
  • 💡Hourly/daily/monthly usage breakdown
  • 💡Good for spotting usage trends
  • 💡Touch ID login support
  • 💡Clean and easy UI

Negative things

  • 🐛App crashes frequently
  • 🐛Login issues/server errors
  • 🐛Data not populating
  • 🐛App displays incorrect information
  • 🐛Screen not displaying correctly on iPhone
  • 🐛Outage data inaccurate
  • 🐛App is virtually useless
  • 🐛Limited functionality
  • 🐛Server issues reported
  • 🐛App is not working
  • 🐛Payment processing issues
  • 🐛Can't see bill
  • 🐛No multi-account support
See all reviews

What's New in MyEPB

3.1.2

April 7, 2026

Pull to refresh is here! You can now simply swipe down on your dashboard to instantly refresh your account balance, usage, and outage status — no need to close and reopen the app. This makes it easier to get the most up-to-date information when you need it most.

More

User reviews

Most RecentHighest RatedLowest Rated

App crashing

Epb needs to give this app some love. It keeps crashing after move to iOS 27
AAnij

Not working

App has recently stopped populating data. I’ve restarted my iPhone and am on the latest iOS version.
CCwtech

Poor app

Disappointing, crashes during use and during login, what’s the use if I have to call in my request anyways
CClayahhhh

Love it!

Love love, love the new app—so much better than the old one. I used to accidentally pay my bill twice because it wasn’t clear if it had been paid or not and this is so much clearer! Thanks for improving it.
KKrimekitty

Terrible

None
VDVery Deeply disappointed
See 66 more reviews

Developer apps

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EPB EV

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User experience

🐞

Reported Bugs

12 issues

App crashes during use and login

Bug

App stopped populating data

Bug

Glitch in the system: bill vs. app mismatch

Bug

App updated with manual restore of power incorrectly

Bug

Server error during login

Bug

App not working, server issues

Bug

App crashes when choosing date range in monthly view

Bug

Outage data changes rapidly and is inaccurate

Bug

App not responsive, won't open

Bug

App says EPB is having problems or doing updates

Bug

Unable to connect to server

Bug

Status on the app is not accurate

Bug
✨

Requested Features

18 requests

Add bill pay option

Feature

View and pay bill

Feature

Combine electric and fiber bills

Feature

Report fiber network outage

Feature

See statement in app

Feature

Pay EPB bills (internet as well) within the app

Feature

Add billing and fiber options

Feature

View statements for electrical and fiber optic accounts

Feature

Safe payment options online or EZ-pay

Feature

Manage Fiber account

Feature

View data usage per month

Feature

Adjust fiber plan

Feature

Add pay bill for electric & fiber optics

Feature

Ability to pay bills

Feature

Add billing and it'd be great

Feature

Manage Fiber and power bills

Feature

Realtime power consumption (kW)

Feature

Control services via the app

Feature

FAQ

What can I do with the MyEPB app?

The MyEPB app allows you to securely pay your EPB Energy and EPB Fiber Optics bills, monitor your home's energy usage in real-time, and set alerts for energy spikes. You can also report energy and fiber outages, get estimates for restoration progress, and access service area outage maps.

Is the MyEPB app free to use?

Yes, the MyEPB app is completely free to download and use for residential EPB customers. There are no in-app purchases or ads mentioned.

How can the app help me save energy?

The app helps you monitor your energy usage in real-time and compare it over time, allowing you to evaluate the effectiveness of energy-saving improvements. Additionally, it provides access to free assistance from EPB Energy Pros, including phone consultations and home energy checkups, to help you learn how to conserve energy.

What kind of accounts does the MyEPB app support?

This app is currently designed for residential EPB Energy and EPB Fiber Optics accounts only. It does not support commercial or business accounts.

What if I experience an energy or fiber outage?

You can easily report energy and fiber outages directly through the MyEPB app. The app also provides estimates for outage restoration progress and allows you to access service area outage maps to stay informed.