MyUsage Mobile vs MyEPB
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyUsage Mobile
Access real-time information about your utility service, including usage and costs, from your smart meter. Monitor your consumption 24/7, track daily charges, and manage alerts. Optional features may include reporting outages and making payments.
- Monitor service 24/7
- Track daily charges
- View daily usage data
- Manage automatic alerts
- View balance and daily charges
- Report outages (optional)
- Make payments (optional)
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In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account. Description: MyUsage Mobile allows you to get information about your utility service anytime, anywhere. It’s fast, easy, and convenient. If your home, apartment, or business has a smart meter, you can get information 24/7 about how much you’re using – and how much it’s costing you. • Monitor your service 24/7 • Track how much you’re being charged each day • View daily usage data • Manage your automatic alerts and user settings via the application • View your balance and daily charges in real time if you have a prepaid account Optional Features (if permitted by your utility): • Report an outage • Make check and credit card payments within the app • Manage your automatic alerts and user settings via the application • Receive push notifications Benefits With accurate information about your utilities, you can reduce your carbon footprint and better manage your budget. MyUsage gives you the information you need in order to make informed decisions regarding your usage. Languages: English Requirements: Compatible with iPhone and iPod touch Requires iOS 5 or later In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account.
MyEPB
Manage your energy and fiber accounts with this app. Monitor usage, pay bills securely, and receive outage updates. It also offers resources for improving home energy efficiency and saving money.
- Pay energy and fiber bills
- Monitor real-time energy usage
- Set energy spike alerts
- Compare usage over time
- Report outages
- View outage restoration estimates
- Access outage maps
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Welcome to the official app of EPB, Gig City's world-class energy and connectivity provider! With the MyEPB app, you can unlock the ability to monitor your home's energy usage and maximize savings from the palm of your hand. Key Features: • Securely pay your EPB Energy & EPB Fiber Optics accounts* • Monitor your home's energy usage in real-time • Set alerts for energy spikes to prevent billing surprises • Evaluate the effectiveness of energy-saving improvements by comparing usage over time • Report energy and fiber outages • Obtain estimates for outage restoration progress • Access service area outage maps Want to increase your energy savings? Learn how to improve your home's energy efficiency with FREE assistance from our EPB Energy Pros℠ , and watch your savings grow in real time on the MyEPB app. All services EPB Energy Pros provides are completely free to EPB customers! • Get answers to your energy questions with a free 30-minute phone call. • Receive a detailed report on ways to save with a free EPB Home Energy Checkup℠. • Learn how to conserve energy with our video library of helpful tips and advice on YouTube. • Visit epb.com/energypros to explore energy tips and free EPB Energy Pros services. *This app is currently for residential accounts only
Screenshots
Verdict
The clearest difference is rating: MyUsage Mobile at 4.7 against MyEPB's 3.9. MyUsage Mobile also leads on review sentiment (50% vs 24%) and ratings volume (14K vs 14). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyUsage Mobile holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: MyUsage Mobile has 14K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 50% of MyUsage Mobile's written reviews are positive against 24% of MyEPB's.
MyUsage Mobile ships an update every 5 weeks, MyEPB every 3 months. The most recent releases landed on October 13, 2026 and October 12, 2026 respectively.
| Parameter | MyUsage Mobile | MyEPB |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (14K ratings) — better | 3.9 (14 ratings) |
| Positive reviews | 50.0% of reviews — better | 23.9% of reviews |
| Number of ratings | 14K — better | 14 |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 64 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Exceleron Software | Electric Power Board |
Customer experience
MyUsage Mobile
MyEPB
User reviews
MyUsage Mobile
From 14K App Store ratingsWhat we love
- 💡 Convenient bill payment
- 📈 Helpful usage tracking
- 🔍 Detailed account information
- 🔒 Secure payment options
Room to improve
- 🐛 Frequent crashes and bugs
- 👎 Outdated and clunky interface
- 💰 Unexplained or high fees
- 🕰️ Delayed or inaccurate data updates
MyEPB
From 14 App Store ratingsWhat we love
- 👍 Clean and easy to use
- 💡 Detailed energy usage data
- 🗺️ Power outage map available
- 💡 Alerts for energy usage
- 💡 Option to report power outage
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues/server errors
- 🐛 Data not populating
- 🐛 App displays incorrect information
- 🐛 Screen not displaying correctly on iPhone
Bugs and requests
MyUsage Mobile
Reported bugs
4 issues- Login issues and inability to reset password
- Payment processing errors and failed transactions
- Inconsistent data display and sync issues
- Push notification registration problems
Requested features
4 requests- Integrate payment functionality directly in the app
- Provide more detailed historical usage data
- Improve user-friendliness and navigation
- Add customizable notification settings
MyEPB
Reported bugs
12 issues- App crashes during use and login
- App stopped populating data
- Glitch in the system: bill vs. app mismatch
- App updated with manual restore of power incorrectly
- Server error during login
Show 7 moreShow fewer
- App not working, server issues
- App crashes when choosing date range in monthly view
- Outage data changes rapidly and is inaccurate
- App not responsive, won't open
- App says EPB is having problems or doing updates
- Unable to connect to server
- Status on the app is not accurate
Requested features
18 requests- Add bill pay option
- View and pay bill
- Combine electric and fiber bills
- Report fiber network outage
- See statement in app
Show 13 moreShow fewer
- Pay EPB bills (internet as well) within the app
- Add billing and fiber options
- View statements for electrical and fiber optic accounts
- Safe payment options online or EZ-pay
- Manage Fiber account
- View data usage per month
- Adjust fiber plan
- Add pay bill for electric & fiber optics
- Ability to pay bills
- Add billing and it'd be great
- Manage Fiber and power bills
- Realtime power consumption (kW)
- Control services via the app
In-app purchases
MyUsage Mobile
No in-app purchases
MyEPB
No in-app purchases









