ChackTok User Reviews

Customer Experience

Positive experience66.1% of reviews
Neutral4.3% of reviews
Negative experience29.6% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is ChackTok Safe?

ChackTok - Photo Booth Event appears safe based on user ratings. AppsHunter Safety Score for ChackTok is 92/100.

This assessment is based on 454 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.4% of ratings point to a safe experience
0.7% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 454 App Store ratings for ChackTok.

Is ChackTok Legit?

ChackTok - Photo Booth Event appears to be a legitimate app. AppsHunter Legitimacy Score for ChackTok is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working

My chacktok app is not working. It keeps pausing and not creating videos. I have paid for the subscription and still not working

Response from developer

Thank you for your feedback. We will verify and fix the problems you reported. If you have any other questions, please send an email to support@chacktok.com

Playback issues

I like the app before they made all these changes now when you run 360 it does not play the music while it’s recording so the customer can’t hear the music they requested in the background. Also, when I did the update, the playback won’t show on the screen once the video has been completed. Please help with the fix.
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Bad functioning

This app doesn’t have a phone number or an email added to to contact for a customer help!

Very expensive

Not great. Very expensive

Response from developer

Thank you for your feedback. We are currently having a year-end promotion with significant discounts on annual subscriptions. You might want to consider it.

Files missing

Why would I have to lost file that was recorded and later i can’t find it anymore in my gallery please I need some explanation this is happening over and over making me to lose files.

Bravo

Belle application très complète 👍

Response from developer

Merci de votre intérêt pour Chacktok. Nous continuerons à vous fournir des produits et services de haute qualité. Nous vous souhaitons le meilleur.

Best Investment Ever

Easy to use, and responsive support team along with a lot of help articles, videos and Facebook group. Everyone has a great time with our Photo Booth making videos, GIF’s and photos especially since it’s so easy and fast getting these to everyone through every sharing option.

Response from developer

Thank you very much for your support of chacktok. We will continue to improve our products and services to bring you a better experience. I wish you a happy use of chacktok.

Very easy to use BUT

Compressing the videos take too long, esp if you have an event . Nobody has time
To wait 1 minute for the video to load before sending to the guests. Embarrassing

Your servers are down

Listen, I use this app pretty frequently for business. It’s a good app and everything, but it’s unfortunate that this happens right when I was about to start working with this. If you could please fix this issue.

Response from developer

Thank you for your feedback, we will continue to improve the product experience. If you encounter any problems during use, please contact customer service to handle it for you. support@chacktok.com

BECAREFUL !!!

This application apart from being very expensive, makes charges without authorization and charges monthly even if you do not have the automatic payment activated, and the worst thing is that you do not have activated they answer or solve anything, they are abusive! Be very careful when you activate the services.
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Disappointed

I have a photobooth business to run and for some reason won’t let me log into my account. I am getting really upset about this. This is not a good app as I thought it was. I am honestly wanting a refund of my money to go use it on an app that doesn’t cause so much issues. I have email support several times, to just cancel several events due to this. It is ridiculous.
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Response from developer

Sorry for the bad experience. Usually resetting your password can solve your problem. You can also contact our customer service at any time to help you support@chacktok.com

Spyware?

I have not been able to login with my email address and account since a month ago even after resetting password, so I decided to create a new account. As soon as I did my WiFi started freaking out telling me there was an attempted attack from an ip address that was overseas. Now I am not sure if I can feel safe with the app anymore…
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Response from developer

We apologize for the inconvenience. We have upgraded our server defense to ensure your account security. If you encounter any problems during use, please feel free to contact customer service at support@chacktok.com

Que me resuelvan duda

Existe todavía la opción de miembro estrella? Porque en el App Store aparece la opción de comprar ese plan, pero en la aplicación no aparece esa opción

Response from developer

Lo sentimos, la membresía estrella es el primer tipo de membresía con menos beneficios y ya no está disponible. Si tiene alguna pregunta, comuníquese con el servicio de atención al cliente support@chacktok.com

No support

Everytime I pay for this app. I can’t get back into it. Then they blame you for it. They don’t give credit. Don’t use this one.

Never available

You can only get to them on WhatsApp and they never answer. This software is not user friendly. Sooooo many problems with it

Photo Booth

So far very pleased with the photo booth. Have not learned how to do personalized borders but love using it so far for family get togethers.

Response from developer

Thank you for your support of chacktok, and wish you all the best

Photo Printing Feature is a Bonus

After the event, we printed out photos right away as souvenirs. Really practical!

Super Stable Performance

The latest version is super smooth, used it for the whole event without any crashes. Big thumbs up!

Response from developer

Thank you for your support of chacktok, and wish you all the best

Compatible with Various Brands

Tried Chacktok with a few different photobooth brands, and it worked perfectly with all of them. Highly recommend!

No support…limited options

I’ve had the app for over a week because it was recommended by the Photo Booth I bought. Camera keeps tracking movement and no settings to stop. No one responds to questions.