Chairish User Reviews

What users say

Top reviews

Great resource for client projects!

Excellent site for designer quality resources!

Archaic payout timelines, slow seller support and excessive commission rates

I wanted to love this app because the platform reaches the right clientele, but the reality of selling here is incredibly frustrating.

The business model is completely lopsided against the seller. The platform forces you through an exhaustive, micromanaged listing process that takes way too long to list per item (sometimes sitting in review for a week or more).

Additionally, unless you pay for their expensive monthly memberships, Chairish hits you with a brutal 30% to 40% commission rate. What makes this high commission unacceptable is how slowly they return the remaining funds to the person who actually sourced, photographed, and packed the item. Holding a seller's money for nearly a week post-delivery for "batch processing" is outdated.

We are charged top-tier fees for what is supposed to be premium seller support, yet we receive bottom-tier service. The combination of snail-paced listing approvals and delayed payouts is unacceptable for the commission we hand over. Other platforms offer better margins and respect your time!
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Easy to Use

The app works like it should

Approval Takes Forever

It’s 2026–it shouldn’t take a week for a listing to go live after Chairish does their review of it. And if something isn’t the way Chairish wants it, they’ll make you wait another week after you fix the listing. Come on!

Support has tanked

Since the acquisition. It’s a real problem.

Fabulous finds!

I am a regular purchaser on Chairish - marvelous service and excellent pricing

Great finds and great experience!!

The first time I have bought anything on the site and now I think I am hooked!!! There is a great selection of items and it is easy to navigate. I had a question about delivery and they responded very promptly.

scam do not sell on this platform

I have been reselling vintage and antiques for years. This is the worst experience I have ever had with a company. They made me ship my items to the customer I paid shipping cost myself out-of-pocket supposed to get money within 48 hours of customer receiving the item and you’re supposed to upload your tracking information which I did OK 48 hours comes and goes I look into reviews of the company and they said at the most it’ll be six days. I’m on day nine I haven’t received a dime. I contacted two different customer service agents who made me feel like I’m being unreasonable to request for my money is I don’t think these people are even in this country. I don’t know what they’re doing with the money but if you’re a seller do not sell your items on this platform. I don’t think these people are gonna be around for very long the way that they’re running their business and I think this is pretty much a scam where they don’t wanna really pay people I am gonna report them to the Better Business Bureau cause what they’re doing. I don’t really think it’s legal not one of the people apologize to me or try to rectify it they have been treating me like I’m being completely unreasonable and they’re not appreciative of their sellers at all. I repeat do not sell anything on this platform. This is a total scam. When I asked for a supervisor or the owners information, they refused and said they couldn’t give me that that seems a little sketchy.
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Needs landscape mode

Without landscape mode it's super annoying to use on iPad

Selling on cherished

It’s been easy so far

App filter not good

When I apply filter options the item count does not change on the app. This is not helpful because I have no idea how many items I am about to view.

Great finds great value

The app is soo easy to navigate I love finding unique gems for my businesses

SCAM

COMPLETE SCAM. bought 3 things from here and never got it shipped. Customer service called me and tried to trap me saying I authorized the purchase meanwhile I never got it. Explained my dissatisfaction and my situation and nothing has changed. Currently having a big problem whatever you do please don’t get this app. Worst service ever (I never write reviews and this says a lot).
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No delivery after a month, no response from support

I’m sorry to give you a 1-star but I haven’t received any follow-up from the seller and your support hasn’t responded to me in days. When someone makes a $1K purchase, they expect some accountability from your platform. Please assist.

Impressive shopping experience

This shop and app are very customer centric and they designed the app from the perspective of the customer and what the customer wants to know before the purchase. It makes the decision to purchase much more clear and the customer can have confidence they are getting what they are paying for- that’s a huge win!
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Filtering speed is bad

The app curation is wonderful but yall have got to fix the filtering speed. If i add more than three filters to the search, it’s game over.

Good

I

No “White Glove” Service

I recently bought a piece of art through this site. It was supposed to be delivered by “White glove” service. It took nearly a month before the shipper picked the item up, then they wanted to deliver at night on a weekend and leave it on my porch, then they broke down and I had to drive 4 hours round trip to pick up my item. I spoke with 3 representatives of Chairish, all of whom promised to get with the shipper and then let me know. Instead all 3 reps literally ghosted me. Not a single one called back. I finally had to go through the vendor. So much for my $700 “white glove” delivery. Don’t let Chairish organize shipping for you. They’re incompetent and non-existent should you have a problem.
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Exciting site

Easy to navigate! I purchased easily

Roland Castro

Great site quality antiques!