Charge for Stripe Card Payment User Reviews

Name: Charge for Stripe Card Payment
Rating: 3.77778 (18 reviews)

Charge for Stripe Card Payment

Platinum Apps Pty Ltd.

💼 Business

💰 Finance

Customer Experience

Positive experience37.5% of reviews

Neutral6.3% of reviews

Negative experience56.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is Charge for Stripe Card Payment Safe?

Not enough ratings yet to assess Charge for Stripe Card Payment.

Is Charge for Stripe Card Payment Legit?

Charge for Stripe Card Payment appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Charge for Stripe Card Payment is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Here today, gone tomorrow!

I finally got tap to pay to work back in February for an event i was at. Yesterday i tried to take a tap to pay payment only to be notified that it was not available!!!

Leopard_Pagan

2 years ago

Charge app customer service

Customer service is extremely quick to respond and really helpful. My experience with David was fast and he helped me through email with any issues I was having with the card reader setup. Super helpful and I fully recommend

BraitheG

2 years ago

Card scan does not work for me

The only reason I downloaded the app was to scan cards and it didn't work...not even once :(

Jack 24lbs

3 years ago

Response from developer

Hi Jack, Sorry to hear that card scanning didn't work for you. We've released a new update that includes Tap to Pay on iPhone, which makes payment processing MUCH faster and doesn't require entering any card details manually, so I'd love for you to check that out and let me know what you think. Dave

Saved the day

Card machine goes down, or already cashed up for the day, this has been great!

Puscifer501

3 years ago

Fraudulent transactions

Downloaded this and many transactions automatically taken out, now in dispute with Stripe and having to pay dispute transactions

sbinders a

4 years ago

Looks promising…but falls at the first hurdle

Good luck even getting past the login stage. When you try to connect your Stripe account, you need the 6 digit verification code from authenticator app. But when you open that up and get your code…when you reopen the app, you’ve been logged out. You have to put in your app pin, click connect to Stripe, type your email address on again…type your password in again THEN enter the verification code. By which time it has invalidated/timed out.

Very poorly thought out and poor UX makes me nervous about using it to charge my customers.

KarateBarbie

4 years ago

Card scan doesn’t work!

I was forced to type in numbers at a HUGE event! They need a scanner!

AmeliaElizabeth

5 years ago

Response from developer

Hi AmeliaElizabeth, Just letting you know that our latest update released last week now includes Tap to Pay on iPhone, which makes processing payments MUCH faster. I hope you love it and find it useful, but as always, if you encounter any issues or need any assistance, please don't hesitate to reach out via Live Chat within the app or email support@chargeforstripe.com and we'll be happy to assist you. Dave

Used to be a great deal: now not so much.

The app design is great, seamless and fast. I had some problems with a French-language iOS with the decimals (the payment requests were sent without the cents).

Very sadly, since July 1st, 2021, the Charge team pricing structure is now percent based (1% on top of the local Stripe transaction fees) instead of a fixed cost per transaction. This will make a huge difference for business with a small number of large amount transaction and hurt those businesses.

Ah! The power of greed…

mac_rich

5 years ago

Response from developer

Hi mac_rich, Glad you're happy with the app design and performance. Regarding the decimal issue with French language. could you please email support@chargeforstripe.com so we can investigate this and get it resolved ASAP? As for the pricing change, unfortunately Stripe don't support fixed fees for subscription payments, so given the large number of requests we received to add subscription payments, we had to change our fee structure to allow us to implement this functionality. Having said that, it will also allow us to spend additional time & effort on making the app even better - we have heaps of improvements already on our radar and will be working to include them in future updates over the coming weeks and months, so hopefully you (and our other users) will find this beneficial. If you have any other feedback or suggestions, please let me know on support@chargeforstripe.com and I'll be happy to hear from you. Dave

A bit pants

Set up was a nightmare, when I go to Authenticator to get the number, I have to log in all my details again and by the time I do that the auth number is out of time. Managed to log in using 2 phones, but a lack of product set up or tax setting means I won’t be using this app. Shame, the rates good.

TheManGets...

5 years ago

Fantastic and useful app

A great app that notifies us of bookings/payments so we don’t need to manually check every email that comes through. Also easy to take payments in person using the app. Wouldn’t be without it.

Carolwat

6 years ago

Usability

The app is pretty cool and offer good user experience. The features are apt. Scanning the card to populate details is handy.

akoas2020

6 years ago

Response from developer

Thanks for the review and I'm glad that you're finding it useful. If you have any suggestions about how we could improve it further (and maybe earn that 5th star), please reach out via the live chat support in the app or support@chargeforstripe.com and I'll be happy to hear from you. Dave

Pretty good ap

I’ve used this ap at 2 events now, with multiple charges. It works great. I only had 1 customer put in an email address and she was double charged. Not sure why that happened but I’ve been afraid to let anyone else use an email. Which doesn’t give me a way to give them a digital receipt. I with there was an option to do that. Little timely entering everything in when there is a rush of people. But over-all this ap delivers what I need without having added equipment. Thumbs up!

Lgm1270

7 years ago

Response from developer

Thanks so much for your feedback and I'm glad to hear that you're finding the app useful. Being double-charged when entering an email address certainly shouldn't occur so I have a feeling it may have been more to do with a flaky connection issue than entering the email address, but I'll certainly look into this. Could you please email me on support@chargeforstripe.com so I can get back to you on this? Digital receipts can be turned on in your Stripe account so they are sent automatically when you process a payment, providing you include the customer's email address. Check out https://support.chargeforstripe.com/en-au/article/how-do-i-send-a-receipt-to-customers-1dhpzon/ for instructions on how to activate this, or email me on support@chargeforstripe.com and I'll be happy to assist you further. Thanks again for taking the time to submit a review, I certainly appreciate the feedback. Dave

Add account

Hi there, I’ve got 2 accounts with stripe, but I cannot add a second one, can you please help me with that. I’ve tried adding account but the “+” button doesn’t work. Thanks

JonnhyBG

7 years ago

Great credit card app

I’ve enjoyed using this app to run credit cards for my small business. It’s easy and convenient and integrates with the software I use for contracts. I haven’t had any issues with it crashing. Just had one instance where it delayed processing and I ended up running a card twice. Other than that it’s great!

HarperHill

7 years ago

Response from developer

Thanks so much for your kind words - I'm glad to hear you're finding the app useful. Sorry to hear about the double-payment, it sounds like it's probably related to internet connection issues, however if it does happen again, please email me on david@chargeforstripe.com so we can look into this further. By the way, keep an eye out for further updates as we have some awesome stuff we're testing internally at the moment which should be ready for release soon. Dave

Paul Leonard

Worked first 5x now fails every time.

plenny71

7 years ago

Response from developer

Hi Paul, Sorry for the inconvenience - we have identified this issue and released a new update which resolves it. Once you've updated to the latest version, if you encounter any other issues, please don't hesitate to email me on support@chargeforstripe.com and I'll be more than happy to assist. We have some bug updates coming soon with some great new functionality so be sure to keep an eye out for further updates in the coming weeks. Thanks Dave

App not works

App is crashing all the time.

Juan.juan &jaun

7 years ago

Response from developer

Hi Juan, I'm really sorry to hear that you were encountering this issue. I'm confident these issues have been resolved in a subsequent update since this version (of which there have been many), however if you are still encountering any issues after updating to the latest version, please email me on support@chargeforstripe.com and I'll be happy to assist you further. Dave