Decent customer service
I was thankful this existed at the time even if the app is a bit clunky. I had some issues with places being closed when trying to return it (that should have been open) that made returning it a bit challenging. Their customer service was responsive though and that is appreciated.
£25
I only wanted to use a power bank for like 30 mins what it like £2 but it ended up charging me £25 deposit!!! I returned it over a week ago and still not got it back! I am very not happy with this!
Bit patchy
Used a ChargedUp in London - it’s hard to find the exact place where the are somewhere as busy as central London. I also had problems returning the charger - I found a place with a space but the machine would not accept the charger. I went to another location which didn’t have a space according to the app - luckily it did. Apart from those issues, it’s brilliant to have access to a power bank without having to buy one.
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Won’t let me log in
When I enter my phone number and name it just says “hmm log in”…but there is nowhere to log in.
So I’ve just tried to enter my phone number and name again. Same thing again.
So I’ve just tried to enter my phone number and name again. Same thing again.
Scam
Charged 2% then stopped working. Scan. Avoid at all costs
