Next day
The app tells you your order is ready the next day. It’s hilarious! I just order and go up to my local store and it’s always ready.
Gets orders wrong
This app is so broken. Do not use. Just had it somehow completely remove something I added to cart and instead duplicated my other item when I checked out. Ended up waiting 20 minutes and paying for a meal I didn’t even want and missed out on what I actually ordered. Very glitchy!!
Not quicker than just ordering at registrar
The app is clearly not a priority - orders via checkout are much much faster. I had to remind staff that I actually ordered via the app. Please look at Guzman for a great experience team. Won’t be using again.
Broken app
It used to be good it Hasn’t worked for months uninstalled reinstalled every time it gets to adding local shop just blank screen until reinstalled then same again.
And now, even with the new version, very annoying because I have points the only way I can use. It is to reinstall it each time and then it works once fails. And try open again white screen. Tried reaching out to Support when are you fixing it.
And now, even with the new version, very annoying because I have points the only way I can use. It is to reinstall it each time and then it works once fails. And try open again white screen. Tried reaching out to Support when are you fixing it.
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Completely failing app
This app fails in placing an order, I’ve had two occasions where I have placed orders that the shop has been forced to reject as the software on their side won’t accept the order. It’s a waste of time. Just show up to the store instead, the app is no reflection of their food, that’s actually pretty good. Thier engineers….. maybe they need some chicken
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Response from developer
Thanks for the feedback, and apologies for the failed orders. We'd like to investigate. Could you email app@chargrillcharlies.com.au with the store location and approximate time of each order? That'll let our team pinpoint the issue and make sure it doesn't happen again. Thanks again.
