CHARLES & KEITH User Reviews

CHARLES & KEITH
CHARLES & KEITH
Charles & Keith (Singapore) Pte Ltd

Customer Experience

Positive experience8.6% of reviews
Neutral7.9% of reviews
Negative experience83.5% of reviews

~ Based on 315 written reviews from the US App Store.

Is CHARLES & KEITH Safe?

CHARLES & KEITH appears mostly safe based on user ratings. AppsHunter Safety Score for CHARLES & KEITH is 79/100.

This assessment is based on 192 user ratings, with an App Store average of 4/5.

Safety Analysis

73.4% of ratings point to a safe experience
4.2% of ratings suggest some concerns
22.4% of ratings point to a risky experience

~ Based on 192 App Store ratings for CHARLES & KEITH.

Is CHARLES & KEITH Legit?

CHARLES & KEITH appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CHARLES & KEITH is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why I can’t login using “ log in with LINE app”?

It is returning an error message “400 Bad Request
このページが表示された際は以下の操作をお試し下さい”

Logging out issues, slow button responses

Logs you out constantly, it’s tiring having to sign in twice a day. Why is there no login persistence?

Button reacts so slow. Please invest in optimising these issues

Customer service

Worst communication of customer service. Just to give one reply you need to wait whole days. Not recommended 👎👎👎👎

Terrible shipping service and very poor customer support. My order has been delayed for almost 30 da

Terrible shipping service and very poor customer support. My order has been delayed for almost 30 days, and I have not received either my package or a refund. This is one of the most awful shopping experiences I have ever had. I would not recommend this company.

Amazing

Pretty shoes and bag💖

Terrible customer service

I order from Charles & Keith for the first time, and they lost my item ☠️☠️☠️. After 1 month, they said my refund will appear within 14 days, but I'm still waiting. Wish I could give u guys a minus star review. Terrible company!

QUÁ THẤT VỌNG

Mua hàng online gì mà chưa giao đồ đã đòi tiền rồi , không đưa tiền thì không giao hàng??? Thương hiệu lớn mà làm ăn vs ship kiểu này thì toang . Mong shop hãy xem lại ship của mình như thế nào đi nhé!

Pelayanan Lambat

CO tanggal 15 baru dikirim tanggal 20, padahal estimasi pengemasan hanya 2 hari tapi ngaret jadi 5 hari. Harusnya tanggal 21 sdh dtg tapi ngaret sampai tanggal 24.

Worst app

This is the worst app.

Bad

It’s not opening, not working, not starting.

Worst experience ever!

I’ve purchased a pair of shoes 14 days ago when they arrived they were too big to I requested a return. I’ve called them and emailed them almost daily and no action! Their customer service team gave me the same response every time I called made fake promises and still no one picked up the shoes ! One of the worst online shopping experiences ever!
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莫名變成全英文的,價格也是全變成美元

系統更新嗎?重點是也沒有辦法選,改成中文的🙃

Annoyed by app log in

Have to add everytime user pass, never had like this experience since 1997. And who use captcha to check delivery status. What kind of security is this ?

cacat pd brng

barang yg saya dpt ada cacat di bagian depannya sedih bgt pdhl beli hrga normal

الموقع ممتاز

الموقع ممتاز وشغال والطلب وصل خلال يومين بالضبط نظرا لتقييمات ترددت ولكن جربت وبحثت وشفت انه من الخطا ان نظلم دون تجربه ولكن الموقع جبار وممتاز وسلس وجميل وعشان تضبط معاك بالطلب لا تحوله للعربي عشان تطلب بالسله بالانقلزي ي يعمل بكفائه اعلى لان السله تختفي إذا حولته عربي نوعا ما ولكن ممتاز اطلب وانت مرتاح الطلب خلال يومين وصل
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Login

The product is very nice but it’s really frustrating when we have to login every time checking order status.

Service

Poor Costumer Service!

การเข้าสู่ระบบ

ต้อง log in ใหม่ทุกรอบ งงค่ะ

It’s a scam

It’s a scam

Have to login everytime

I have to login everytime whenever i open the app to see my order, very annoying