So many bugs
The app calendar doesn’t synch with the desktop calendar, events are erroneously shown as repeating on my Google Calendar, the events are not shown in chronological order. A mess. I wish it was better as it would be helpful to use.
Breaches in HIPPAA
App not updated in over 3 years, none of the permissions given on the website apply to app, resulting in huge HIPPAA breaches..
Really Wish This App Worked
I use ChaRM for connecting with my therapist remotely. It’s a pain having to frequently check online on my phone, via google or safari, with no notifications whenever I receive a message from my therapist, or have a new questionnaire to fill out; also not to mention having to log in again every time i open the website.
I thought this app would work well, and despite the reviews, had pretty good hopes for the app. The second you download and log in, it takes way too long to load, i haven’t even seen it finish loading because it takes so long and I become impatient.
Upon refreshing the app, you have to log in again, but it won’t even let you fill out the username.
I thought this app would work well, and despite the reviews, had pretty good hopes for the app. The second you download and log in, it takes way too long to load, i haven’t even seen it finish loading because it takes so long and I become impatient.
Upon refreshing the app, you have to log in again, but it won’t even let you fill out the username.
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Notifications
Not receiving notifications nor is the option to setup notifications in the iPhone settings. Please correct this.
Horrible App
Ways to Well for the love of god drop this crappy app.
Not working
Cannot click user name field to login.
Can’t Even Get In
Would love to give some thoughts on the various features of the app, but it won’t even let me type in my username.
Completely useless
I can’t even select the option to enter my username. I can only type in a password.
Not worth it
It took me jumping through all the hoops to get my account linked. Just to not be able to sign in. Don’t bother wasting your time!
App is Extremely Hit or Miss
When it’s allowed me to get into my account, it works well, however it needs to have work done in order to iron out the bugs.
Doesn’t work
Nothing more to say. Can’t even select the username field to log in.
Worst medical app
Not only is the app terrible… embarrassingly bad for an EHR system… but Charm’s internet based health record doesn’t even work well with Apple products. It’s 2021 folks… you’ve had a decade to get this fixed.
Fair but grooslyoutdated
Pros: does a fair job of what it needs to do - messages - what I mainly use it for because the other functions are too clunky.
Cons:
1) Needs to allow for fingerprint login.
2) needs push notification
3) user interface for selection options, particularly for drop down, and screen size is clunky
4) update would be nice to allow viewing all facilities at once
Cons:
1) Needs to allow for fingerprint login.
2) needs push notification
3) user interface for selection options, particularly for drop down, and screen size is clunky
4) update would be nice to allow viewing all facilities at once
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Unusable
This app has more bugs than features. Whenever I try to sign in, more often than not, it will crash. On relaunch, it won’t let me input my login information and I have to fully reset my phone. The fact that I have to do technological acrobatics just to see when my doctors appointment is is irritating.
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Completely broken
This app is useless in its current state — Login screen is broken in iOS 13 on iPhone 12 Pro. User cannot enter user name — making it impossible to log in. I’ve tried uninstalling several times — no luck.
A year later and I finally have the ability to enter my login credentials but still can’t log in.
From what I’ve seen over the years, this app will never work.
It’s really too bad. The web app is awful and painful to use.
A year later and I finally have the ability to enter my login credentials but still can’t log in.
From what I’ve seen over the years, this app will never work.
It’s really too bad. The web app is awful and painful to use.
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Worst ever
This app doesn’t even work. I can’t even sign in.
Cannot even sign in
Impossible to use. Literally can’t even sign in so it’s impossible to use. Can’t believe my provider switched to this app!
Is this app for real ?
This is a half baked app. It feels like they gave this project to an undergrad intern with zero experience creating apps and pushed whatever they came up with to the app store.
I am now wondering and feel fairly confident that my username/password probably went unencrypted to their servers.
Nothing works as it's supposed to. You're better off creating a browser shortcut on your phone homescreen vs trying to use this app.
Until things dramatically improve, I would advise everyone to stay clear of this app.
I am now wondering and feel fairly confident that my username/password probably went unencrypted to their servers.
Nothing works as it's supposed to. You're better off creating a browser shortcut on your phone homescreen vs trying to use this app.
Until things dramatically improve, I would advise everyone to stay clear of this app.
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Terrible.
This app is terrible. Nothing is easy to manage including logging in. Good luck trying to schedule someone or look at a chart. At best it’s a work calendar that you can glance at.
Seldom works at all
I wish this app worked, but it’s so riddled with problems, on pretty much every feature that It’s useless. It is exciting to see what goes wrong next. For the past few months it schedules appointments for the wrong time zone and totally freezes when trying to cancel an appointment. I keep going back to it every month or so in hopes it’s been updated, only to find it hasn’t and it has new errors. At least it lets me look at my calendar. That one feature is consistent.
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