App not working and nobody responds
App won’t let you log in. Tried to contact them but no response. It’s been more than a year! Still no answer
Add apple pay or debit..
I came to Chatime in markham, the tap machine didn’t work. So I decided to go online to pay. I did this last time when buying from another fast food restaurant.
But after downloading and ordering, I am met with “Credit or gift card?”. Im trying to pay with apple and I can’t even do this on an apple store app.
But after downloading and ordering, I am met with “Credit or gift card?”. Im trying to pay with apple and I can’t even do this on an apple store app.
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Terrible, useless and difficult to use
There’s no way to see your order history in this app, so if you order something and go to pick it up in store, how do you prove it’s actually yours? App’s security seems to be really bad and I wouldn’t be surprised if they stored your credit card number in plain text since the form they use is so outdated-looking. Can’t pay with Apple Pay or any of the usual payment methods. The in-store kiosk has more functionality than this app. Also, I tried adding my VISA card to this app like 10 times in a row and I kept getting the same error about my payment method being incorrect, like what? Does this franchise even want paying customers?
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Login issues for 6+ months
Won’t let you login. Won’t let you reset password. The sign in page just loops to “sign up page” and says you already have account. Uninstalled many times, still the same issue. Came back 6 months later to see if they fixed this issue and they still have not. Going to The Alley instead…. At least their app always works for coupons and rewards.
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Awful support
Endless loop and can’t login to account after countless password resets. Support email unresponsive
