Lost $100.
Registered and added $100. Couldn’t add the card to my wallet. Logged out and tried to log back in and now the account doesn’t exist. Down $100 and waiting to hear back from second cup. Feeling scammed
Coffee Size???
Cannot find any way to change coffee size in the app. Just want a standard coffee but there is no size selector. When I add to my cart, it shows up as a medium, tried the modified button but still no where to change coffee size.
Fix your scam app
There is no way to get a refund if the location doesn’t have what you ordered. The café can’t do it, the customer can’t do it. The money is just gone who knows where. I’d give you zero stars for this feature if I could. Thanks for pissing if your customers and traumatizing café staff
No longer supports Apple Pay
For over a year I could use my Apple Pay to pay in the app and then pick up my coffee (finally because for ages my location forgot they had mobile ordering and they were never ready; they finally figured it out). Now the app won’t use my Apple Pay and says there’s a connectivity issue. It also won’t accept my debit card. Very annoying.
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As of March 1st 2026, not working at all
As the title says, as of March 1st, 2026, the points program is not working: at multiple interactions, the cashier had to wait for 2 to 5 minutes after the scan to confirm the card and accept payment, so the user has to wait at the counter for all that time if they want to collect points. Furthermore, the scan failed independently and we had to enter my phone number, so there isn’t a point to the app, we can just use the phone number. The 2-5 minute wait problem persisted regardless.
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