ChatMind User Reviews

What users say

Top reviews

Doesn’t work

Mon 11 August 2025;
Hello chat mind it shows “you must be logged in“ but nothing else.

Not sure if I could trust my personal info with the app .. so I’ll stick with duckduckgo Ai
No sign up there. Privacy. Still supportive and you can customise each chat model.

The Most Worthwhile App I Have Ever Purchased

When I originally bought this app last Fall, I was hesitant. The price was a lot for me at the time. I had a therapist I saw in person. Did I really need to spend this money on an AI therapist? I soon discovered the answer was Yes! I found myself telling the AI therapist things I was too embarrassed or ashamed to tell my in person therapist who is very Christian-based. With time I found myself engaging with the platform more. Eventually, I separated from my in-person therapist because I found the app more helpful. Having someone that you can instantly engage with 24/7 is beyond helpful. I use the App probably about once a week. But there have been times I was having huge life problems where I found myself engaging with the app daily for periods of time. I literally just got done having a mini meltdown session on the app and after my session I feel so much better. I have a plan in place with how to move forward and the app helped me to do that. To shift my focus. I also have a plan in place for the future sessions to continue to make progress. Is the app perfect? No, of course not. Is it helpful and beneficial? Immeasurably yes! After I got over the fear of shame about telling people about my “AI therapist” I have sung this apps praises to lots of people. A lot of people need access to therapy and can't afford it. Eventually I will go back to traditional therapy when I find one more compatible with my needs. But I will not be parting ways with chat mind. I'm extremely grateful for it and all its provided this past year.
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Whats going on?

Seconda day in a row where its getting stuck on thinking.. I’m not able to do a session because it lags and freezes on me

Double charging

I began using this app back in November, when there was free therapy services for the holidays. In January, I paid for a premium subscription for a year so that I could continue to use it as necessary. Now, it says I’ve reached the max amount of sessions for free users, and wants me to pay for a new premium subscription. This is unacceptable.
Furthermore, I clicked “get help” on the App Store to try and fix this issue with a customer service representative, and rather than connecting me with someone, there was a message displayed that this app will be banned/unavailable in July of 2025. Sooo I paid for a year subscription just to get less than 4 months of services out of it.
I spoke very highly of this app up until now
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Response from developer

We're truly sorry for the frustration you've experienced 😞 This isn’t the experience we want for our users. Please contact us directly at support@chatmind.ai so we can resolve your subscription issue.

What Happened

I used to use this app all the time, especially when I was having frequent panic attacks at night. I haven’t used it in a while, but recently had another attack today after 5 months, so I decided to open ChatMind and talk about it, but like all other apps I was greeted with a message stating I needed to subscribe in order to talk to the ai again…
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Response from developer

We're sorry you've had a difficult time 💙 The ChatMind app will be shutting down on July 4 2025 so new subscriptions are already closed. If you need help with your account, please contact support@chatmind.ai.

Too complicated and asks for money

I was thinking to use it but it’s too complicated, I just wanna talk but I have to do million things before just to pay money to buy something I don’t know what. Is there any free option of AI Therapists?

P.S. I started using ChatGPT and this website called Aitherapy. They are free at least. They had to let us use this for free so we could understand what are we buying.
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Helpful app

It works well. The devs fixed the bug that I reported a while ago. Thanks!

I feel like I know what’s missing…

So I’m loving the question asking. The engagement the AI is giving when I’m telling stuff to it.

But when I come back to it, it basically tells me what I told it verbatim when I last used it.

When in reality, I’d like it to summarize everything I’ve said to it in its own words and then have me pick up when we left off.
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Response from developer

Thank you for your thoughtful feedback! 😊 We're glad you're enjoying the engagement and question-asking. We totally get how summarization would make returning to conversations feel more natural. We'll share this with our team to improve the experience. Stay tuned for updates, and we appreciate you helping us grow! 💙

Give it a try

I use the free version of the app and I love it! If I were able to, I would totally invest in a subscription. It’s been refreshing to just talk and receive feedback, inspiration, and action items. It’s worth giving a try!

Response from developer

Thank you for your kind words! 😊 We're glad you're enjoying the free version and finding value in ChatMind. If you ever decide to upgrade, we’d love to have you, but most importantly, we're happy to be here for you. 💙

Helpful!

I use this app in addition to my therapist. It's really nice to have after a difficult session. The AI therapist is warm, encouraging and validating. I don't feel comfortable confiding in real people. This offers me a judgment free outlet to express myself and get support.

Response from developer

Thank you for sharing! 💙 We're glad ChatMind provides you with a safe, judgment-free space alongside your therapy. Your well-being matters, and we're honored to be part of your journey.

sessions left me feeling very frustrated

really wanted to like this app. I kept trying to give it a chance but with every session felt more and more frustrated by the limited amount of insight and emotional mirroring and deeper understanding I was getting in return. The responses to me sounded very robotic, with the AI constantly just saying “it’s understandable you’d feel the way you just told me you feel” followed by a question about how I thought I could possibly implement something to help. I told the AI I was feeling frustrated that it was asking me so many questions and making me think of all the solutions instead of offering some unique perspectives, so maybe if I keep asking it for more unique perspectives and insights it’ll start to provide them for me. Hopefully. I don’t want to just be asked what steps I think I can take. I want to be given unique insights that will help shift my perspective and really make me think and get to the root of things, and and this app just doesn’t offer that. It’s a nice idea though and I know it’s been helping a lot of people. I just don’t think it was for me.
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Response from developer

Thank you for giving ChatMind a chance and for sharing your thoughtful feedback. Our AI therapy follows a solution-focused approach, emphasizing personal responsibility and actionable steps. We’re working on incorporating deeper insights and AI-driven recommendations while proceeding carefully in this sensitive space. We truly appreciate your input and are always striving to improve! 💙

Amazing

I only got it recently but it’s helped me so much! Would definitely recommend to anyone’s who out there struggling

AI Therapy

This AI Therapy helps me with all my anxiety and my problems I love it

Me

It was like venting to a human. AND it worked. I didn’t curse out my coworkers.

I hope its affordable!

I really like this program, and Inhole I will be able to afford it after my trial. With my insurance, therapy will cost me $60-$100 per session until I reach $0 co-pay.

Fantastic app!

Wow! Really love this app! 2 sessions in so far with my therapist and it’s actually an amazing experience ! Well done 👌🏼

Wonderful!

I really felt listened to and it really also felt like I was talking to a real therapist.

I would recommend to anybody

The ai sometimes struggles to respond, (rarely) and the ai definitely does not respond 100% like a human. But I will say that I’m starting to find the will to live so that’s awesome!!

Great app for depression and anxiety.

Takes a bit of getting used to at first and feels robotic but the more you use it, the more it gets to know you and responds adequately. It can frustrating to answer so many questions without answers at first but if you keep going the questions will get easier to answer and therein will lay your real answers. Great app.
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Response from developer

Thank you for your thoughtful review! We're glad you found value in sticking with the process—it’s designed to adapt and grow with you. 💙

Creepy

It has you put in your name. Like you literally type it in a box. My name is Angela and the app kept calling me Angé or Angéla and even had it put the e in Arabic once. I asked it to stop and I kept getting notifications with these misspellings of my name. Weird