Provider navigation
I was unable to navigate within this app. Once I opened a case, I was unable to return back to the homepage. The arrow at the top left of the screen does not work.
CCrystaThom2026
Providers Don’t Stay
Been on this app for years now and I’ve had to change providers every year or less because they don’t stay with Talkspace. It’s exhausting having to get to know a new provider so often for a continuation of medication with no changes. Deleting this app now and seeking local care.
Ssarahroseland
Poor quality
First therapist didn’t read what I wrote and replied in three paragraphs, two summarizing when she can and can not reply to me - and the third was a brief and incorrect assessment of what I told her was my reason for seeking therapy. My second has not replied or said a word to me. This is the help we offer to struggling people?
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LLiquidSquids
Money grab
I have used this app for the last two years and between the two providers I have seen, both have given subpar care.
My last provider. I caught her looking at her phone texting and she quickly looked up, and started saying something that had nothing to do with what she had asked me.
She then said just go exercise?!?!
so I canceled my next session that was coming up and then talk space had the ball$ to charge me $125 because the provider texting someone and ignoring me was more important. That was money that I needed in my budget. It’s OK for providers to do whatever they want to do. stay away from this app; go to Zocdoc. Seriously! Unless you refund my $125 dont respond with this “we’re sorry you had a bad experience bs”
My last provider. I caught her looking at her phone texting and she quickly looked up, and started saying something that had nothing to do with what she had asked me.
She then said just go exercise?!?!
so I canceled my next session that was coming up and then talk space had the ball$ to charge me $125 because the provider texting someone and ignoring me was more important. That was money that I needed in my budget. It’s OK for providers to do whatever they want to do. stay away from this app; go to Zocdoc. Seriously! Unless you refund my $125 dont respond with this “we’re sorry you had a bad experience bs”
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Mmbtd80
Charged 82$ for being late
I was late 10 minutes to a session and they charged me 82$ even tho the service was supposed to be provided by my employer
SSxpertxny
