Will rip you off
That create fake invoices and accuse you if missing appointments and try to force you to pay for missed appointments and late fees. They do not help you at all. This is a scam
Will not let me pay out of pocket
I’m trying to price out therapy for out of pocket. This app is extremely stressful and disheartening. I thought this would help but it just made me feel worse.
App is great, the experience not so much
If I’m just reviewing the app, it’s fine; the app works well, is easy enough to navigate, video is good.
That said, the overall Talkspace experience is pretty terrible - the therapists are fairly subpar, there isn’t a big selection of them (I tried to change and kept getting offered the same ones), and their policies are super inflexible. e.g., my son broke his arm and I had to take him to the hospital. I messaged my therapist that I had to miss our session, and her only (and repeated) response was that I was going to be charged $140 for missing our session, and there was nothing she could do.
Anyway, my recommendation is to avoid Talkspace and just look to other platforms, or reach out to some local therapists; they will likely have video capabilities themselves.
That said, the overall Talkspace experience is pretty terrible - the therapists are fairly subpar, there isn’t a big selection of them (I tried to change and kept getting offered the same ones), and their policies are super inflexible. e.g., my son broke his arm and I had to take him to the hospital. I messaged my therapist that I had to miss our session, and her only (and repeated) response was that I was going to be charged $140 for missing our session, and there was nothing she could do.
Anyway, my recommendation is to avoid Talkspace and just look to other platforms, or reach out to some local therapists; they will likely have video capabilities themselves.
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You guys are terrible
Waited two weeks to be matched with a therapist for them to not ever match me and then cancel my subscription. This app is terrible and yall are too.
Incredible & Convenient
Life changing. Lower costs, more sessions, and a space that feels as personal as an actual office visit. Highly recommended.
