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BetterHelp - Therapy

BetterHelp - Therapy

#1 Therapy Platform

149K ratings
3093 reviews
With Ads#77 in free Health & Fitness
🌟 Lifestyle
💪 Health & Fitness
Free
With Ads

Details

  • Released
  • Updated
  • July 11, 2015
  • August 26, 2026

Features

Developer

BetterHelp
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BetterHelp - Therapy video #1 for iPhone
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⭐3.1K
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🔄6+ apps
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❓5 answered
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📦~ in 3 weeks
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About

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

✓30,000+ licensed therapists
✓Therapist matching
✓Unlimited messaging
✓Live video/phone sessions
✓Group webinars
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What users say

Summarized from real user reviews of BetterHelp. Based on 149K reviews and a 4.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Convenient and accessible therapy
  • 🚀Quick matching with therapists
  • 💬Ability to message therapist anytime
  • 📝Helpful journaling and worksheets
  • 🤗Supportive and understanding therapists
  • 🌍Accessible from anywhere

Negative things

  • 💰Expensive for some users
  • 🕰️Incompatible time zones for some users
  • 🔄Difficulty switching therapists at times
  • 🔌Technical issues with app and video calls
  • 🤷‍♀️Inconsistent quality of therapists
See all reviews
+1

What's New in BetterHelp

23.1

August 26, 2026

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates!

More

Charts

Top Free

📈 77+3

Health & Fitness

This app rose +3 positions in Health & Fitness chart.

Last updated on August 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Amazing

Great! I can schedule and talk to any time
CozaloCozalo

Sessions

Great Find and Great Therapy
julzeetjulzeet

DON’T WASTE YOUR TIME

They currently have an active lawsuit against them for leaking private patient data! Before I learned this, I couldn’t even get an appointment because they don’t take my insurance or my husband’s. Without insurance, it’s not affordable.
MqkdneneigotmaiwMqkdneneigotmaiw

Quick & Easy

I was feeling distress and it was nice to be able to connect with help easily
Mrsfischer4lifeMrsfischer4life

Great stuff !!

I’m working with my second Therapist on BetterHelp, and she’s wonderful. I highly recommend these folks to help anyone work on their mental health issues.
Jay’s Review 8/25/26Jay’s Review 8/25/26
See 3088 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Video call disconnections

Bug

Billing and subscription issues

Bug
✨

Requested Features

5 requests

More affordable pricing options

Feature

Availability of therapists in different time zones

Feature

Easier process for switching therapists

Feature

Improved video call and app stability

Feature

Better screening and training for therapists

Feature

FAQ

What is BetterHelp?

BetterHelp is an online platform that provides convenient access to professional mental health support from licensed therapists. It offers a range of services including messaging, live video or phone sessions, and educational group webinars to help users overcome personal challenges.

How does BetterHelp match me with a therapist?

After you fill out a questionnaire detailing your needs and preferences, BetterHelp will match you with an available licensed therapist. This matching process considers your specific requirements and location to ensure you connect with the right professional for your situation.

What are the costs associated with BetterHelp?

The cost of therapy through BetterHelp typically ranges from $70 to $100 per week, billed every four weeks. This pricing can vary based on factors such as your location, specific preferences, and therapist availability. This is often more affordable than traditional in-office therapy sessions.

What kind of therapists are available on BetterHelp?

BetterHelp features over 30,000 licensed and accredited therapists, including psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. All therapists have extensive experience, holding Master's or Doctorate degrees and meeting rigorous professional standards.

How can I communicate with my therapist?

You can communicate with your therapist through a secured messenger service, allowing you to send messages as often as needed. Additionally, you can schedule live sessions for video or phone calls to discuss your challenges and receive feedback and guidance.