Excellent and Convenient!
I’ve had two therapists through BetterHelp and both have been incredible. They listened, offered support and compassion, understood my goals and always remembered where we left off from the previous session. I have a lot of anxiety and bouts of depression which caused me to miss in-person appointments or just give up altogether. The video chats alleviate that stress, and are equally, if not more, effective than a in-person therapy. I’m very grateful for this service and the amazing care I’ve received from my therapists.
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Great first time.
Easy to sign up, price is fairly manageable and easy to find a therapist.
THEY DO NOT CARE ABOUT YOU!!!!
betterhelp does NOT care about your mental health. they care about money and their own means. i was on betterhelp for about 5 months. i had some frustrations at first , always getting matched to the opposite type of therapist than i had clicked i wanted when i had joined. finally, i got matched with someone that seemed perfect for me; and she was! my therapist and i met weekly, and she was so accommodating of my schedule, my mental health, everything. two weeks ago, i got a message saying my therapist was no longer on betterhelp with no explanation. no one answered my chats, no one answered my emails, i was told to pick a new therapist and that was it. for two weeks i struggled without my therapy sessions, ones that had automatically been cancelled. yet i still got charged for two sessions. betterhelp randomly charges you after billing your insurance. doesn’t say why, or when, or have a breakdown of your charges or anything. i hadn’t even been to my sessions because i had no therapist, yet i was still being charged. luckily , i found my therapist through a google search and we have since reconnected. but betterhelp has barely addressed my needs, questions, or anything. i got an email back today for the first time in over two weeks, and it said the exact same thing the original message said ; “you can browse other therapists”. no ‘we are sorry’ , no answers about the billing questions, no concerns for me, nothing. what a TERRIBLE app. i use therapy for my anxiety, and i could never imagine if i had something much worse and relied on heavy therapy just to be screwed over.
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Paul
Sucks! Good place to start, but too many issues
For the better
This is life changing. Just give it time.
