BetterHelp - Therapy

BetterHelp - Therapy

#1 Therapy Platform

149K ratings
3178 reviews
With Ads#95 in free Health & Fitness
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Details

  • Released
  • Updated
  • July 11, 2015
  • August 26, 2026

Features

BetterHelp - Therapy video #1 for iPhone
BetterHelp - Therapy screenshot #2 for iPhone
BetterHelp - Therapy screenshot #3 for iPhone
BetterHelp - Therapy screenshot #4 for iPhone
BetterHelp - Therapy screenshot #5 for iPhone
BetterHelp - Therapy screenshot #6 for iPhone
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About

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

30,000+ licensed therapists
Therapist matching
Unlimited messaging
Live video/phone sessions
Group webinars
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What users say

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What's New in BetterHelp

23.1

August 26, 2026

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates!

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Charts

Top Free

The app has maintained its position at 95 recently.

Last updated on September 21, 2026.

User reviews

Easy. Great.

So far this is such an easy and gentle way to feel heard and to get help.

Easy to use

This app makes accessing help easy. I wish there was a way to “be online/available” for sessions while having another app open. What I mean is, I could open BetterHelp to be available for session to start, then navigate to say an ebook or a game until my therapist initiates the session.

It’s great and easy to use

My therapist is wonderful and she gets me. She’s patient, honest, and kind. She’s very helpful in getting me to see my potential. Having ADHD and being in menopause should be against the law, it’s so frustrating but she’s so patient with me and pills be back to the subject at hand when I easily stray.
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First session was great

Great therapist I feel I have made progress already

Better then others

This app is very easy to log in to and navigate. Video sections are also easy to log in to through the app.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Video call disconnections

Bug

Billing and subscription issues

Bug

Requested Features

5 requests

More affordable pricing options

Feature

Availability of therapists in different time zones

Feature

Easier process for switching therapists

Feature

Improved video call and app stability

Feature

Better screening and training for therapists

Feature

FAQ

What is BetterHelp?

BetterHelp is an online platform that provides convenient access to professional mental health support from licensed therapists. It offers a range of services including messaging, live video or phone sessions, and educational group webinars to help users overcome personal challenges.

How does BetterHelp match me with a therapist?

After you fill out a questionnaire detailing your needs and preferences, BetterHelp will match you with an available licensed therapist. This matching process considers your specific requirements and location to ensure you connect with the right professional for your situation.

What are the costs associated with BetterHelp?

The cost of therapy through BetterHelp typically ranges from $70 to $100 per week, billed every four weeks. This pricing can vary based on factors such as your location, specific preferences, and therapist availability. This is often more affordable than traditional in-office therapy sessions.

What kind of therapists are available on BetterHelp?

BetterHelp features over 30,000 licensed and accredited therapists, including psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. All therapists have extensive experience, holding Master's or Doctorate degrees and meeting rigorous professional standards.

How can I communicate with my therapist?

You can communicate with your therapist through a secured messenger service, allowing you to send messages as often as needed. Additionally, you can schedule live sessions for video or phone calls to discuss your challenges and receive feedback and guidance.