BetterHelp - Therapy

BetterHelp - Therapy

#1 Therapy Platform

150K ratings
3328 reviews
With Ads#84 in free Health & Fitness
🌟 Lifestyle
💪 Health & Fitness
Free
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Details

Released
July 11, 2015
Updated
September 30, 2026

Features

BetterHelp - Therapy video #1 for iPhone
BetterHelp - Therapy screenshot #2 for iPhone
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BetterHelp - Therapy screenshot #6 for iPhone
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About

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

✓30,000+ licensed therapists
✓Therapist matching
✓Unlimited messaging
✓Live video/phone sessions
✓Group webinars
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What users say about BetterHelp

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What's New in BetterHelp

23.2.0

September 30, 2026

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates!

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Charts

Top Free

This app dropped -5 positions in Health & Fitness chart.

Last updated on October 31, 2026.

User reviews

perfect for those who are hesitant

highly recommend

So many issues!

I have canceled my membership twice already due to not needing the support anymore. The first time I cancelled it I received the email confirmation saying my membership was cancelled. The next week BetterHelp had taken $81 from my bank account and renewed my membership. I followed this up immediately to which they replied saying they’d give me a full refund. The second time I cancelled it after they had renewed my membership against me, I had woken up to my bank account being overdrawn $81 because they had taken another lot of money for membership fees. This is beyond frustrating and as a University student that doesn’t have the best income, this is disappointing that a service keeps renewing my membership and charging me money when I have cancelled it multiple times. I have screenshots of my cancellation email and other screenshots from
the app itself when I have canceled my subscription!
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Great App

Very professional therapists and activities to do. I would highly recommend

New to therapy

I always hated the idea of therapy but it was finally time to do so. Better help made it easy to explain my issues and they even personally tailored a therapist for me. I got to do a live session in the comfort of my own home and the therapist was really easy to talk to!

10/10 highly recommend

Such a wide variety of therapists and styles to choose from and such great options too. I’m a believer in Christ and I can confirm I have found my people on here too!

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Video call disconnections

Bug

Billing and subscription issues

Bug
✨

Requested Features

5 requests

More affordable pricing options

Feature

Availability of therapists in different time zones

Feature

Easier process for switching therapists

Feature

Improved video call and app stability

Feature

Better screening and training for therapists

Feature

FAQ

What is BetterHelp?

BetterHelp is an online platform that provides convenient access to professional mental health support from licensed therapists. It offers a range of services including messaging, live video or phone sessions, and educational group webinars to help users overcome personal challenges.

How does BetterHelp match me with a therapist?

After you fill out a questionnaire detailing your needs and preferences, BetterHelp will match you with an available licensed therapist. This matching process considers your specific requirements and location to ensure you connect with the right professional for your situation.

What are the costs associated with BetterHelp?

The cost of therapy through BetterHelp typically ranges from $70 to $100 per week, billed every four weeks. This pricing can vary based on factors such as your location, specific preferences, and therapist availability. This is often more affordable than traditional in-office therapy sessions.

What kind of therapists are available on BetterHelp?

BetterHelp features over 30,000 licensed and accredited therapists, including psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. All therapists have extensive experience, holding Master's or Doctorate degrees and meeting rigorous professional standards.

How can I communicate with my therapist?

You can communicate with your therapist through a secured messenger service, allowing you to send messages as often as needed. Additionally, you can schedule live sessions for video or phone calls to discuss your challenges and receive feedback and guidance.