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BetterHelp - Therapy

BetterHelp - Therapy

#1 Therapy Platform

148K ratings
2858 reviews
With Ads#90 in free Health & Fitness
🌟 Lifestyle
💪 Health & Fitness
Free
With Ads

Details

  • Released
  • Updated
  • July 11, 2015
  • July 9, 2026

Features

Developer

Compile, Inc.
✨Promote your app ✨
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❓5 answered
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📦~ in 3 weeks
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About

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

✓30,000+ licensed therapists
✓Therapist matching
✓Unlimited messaging
✓Live video/phone sessions
✓Group webinars
Show original description

What users say

Summarized from real user reviews of BetterHelp. Based on 148K reviews and a 4.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Convenient and accessible therapy
  • 🚀Quick matching with therapists
  • 💬Ability to message therapist anytime
  • 📝Helpful journaling and worksheets
  • 🤗Supportive and understanding therapists
  • 🌍Accessible from anywhere

Negative things

  • 💰Expensive for some users
  • 🕰️Incompatible time zones for some users
  • 🔄Difficulty switching therapists at times
  • 🔌Technical issues with app and video calls
  • 🤷‍♀️Inconsistent quality of therapists
See all reviews

What's New in BetterHelp

23.0.0

July 9, 2026

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates!

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Charts

Top Free

📉 90-4

Health & Fitness

This app dropped -4 positions in Health & Fitness chart.

Last updated on July 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Very good

Helps to find a therapist that is more suitable for your personality
CrismaperCrismaper

Relieving.

I really needed this. I recommend this highly if you need help.
squidgingtonsquidgington

First therapy session

So happy that the therapist with whom I’ve been appointed has similar issues to mine and has already shown compassion, but more than that, empathy; a hope to find a way through the huge hurdles in my life. Thank you so much 😁
Allibee4dAllibee4d

Helped me turn my life around

I have completely changed my life around since starting therapy with BetterHelp. My counseller is amazing, I am so happy that I matched with her
alicemw94alicemw94

Convenient

They don’t just throw you to any therapist. I like how they screen you to be able to better pair you with a therapist who is knowing the areas you have concerns in. Being able to stay at home and not have to go sit in an office is great!
jadella9101jadella9101
See 2853 more reviews

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See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Video call disconnections

Bug

Billing and subscription issues

Bug
✨

Requested Features

5 requests

More affordable pricing options

Feature

Availability of therapists in different time zones

Feature

Easier process for switching therapists

Feature

Improved video call and app stability

Feature

Better screening and training for therapists

Feature

FAQ

What is BetterHelp?

BetterHelp is an online platform that provides convenient access to professional mental health support from licensed therapists. It offers a range of services including messaging, live video or phone sessions, and educational group webinars to help users overcome personal challenges.

How does BetterHelp match me with a therapist?

After you fill out a questionnaire detailing your needs and preferences, BetterHelp will match you with an available licensed therapist. This matching process considers your specific requirements and location to ensure you connect with the right professional for your situation.

What are the costs associated with BetterHelp?

The cost of therapy through BetterHelp typically ranges from $70 to $100 per week, billed every four weeks. This pricing can vary based on factors such as your location, specific preferences, and therapist availability. This is often more affordable than traditional in-office therapy sessions.

What kind of therapists are available on BetterHelp?

BetterHelp features over 30,000 licensed and accredited therapists, including psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. All therapists have extensive experience, holding Master's or Doctorate degrees and meeting rigorous professional standards.

How can I communicate with my therapist?

You can communicate with your therapist through a secured messenger service, allowing you to send messages as often as needed. Additionally, you can schedule live sessions for video or phone calls to discuss your challenges and receive feedback and guidance.