Very good
Helps to find a therapist that is more suitable for your personality
Relieving.
I really needed this. I recommend this highly if you need help.
First therapy session
So happy that the therapist with whom I’ve been appointed has similar issues to mine and has already shown compassion, but more than that, empathy; a hope to find a way through the huge hurdles in my life. Thank you so much 😁
Helped me turn my life around
I have completely changed my life around since starting therapy with BetterHelp. My counseller is amazing, I am so happy that I matched with her
Convenient
They don’t just throw you to any therapist. I like how they screen you to be able to better pair you with a therapist who is knowing the areas you have concerns in. Being able to stay at home and not have to go sit in an office is great!
Therapy
Best therapist I have had in 64 years!
Great service, Terrible app
The app is FAR from intuitive and the options don’t make sense.
Deceiving Subscriptions
They trick you into paying a big subscription by not putting the price of the whole term immediately
I needed this more than I expected
Starting to address issues that have plagued me for a long time
Noble Donna
Good for first timers!
New to BetterHelp
My therapist was so kind and helpful. She gave me a lot to think about!
Extremely helpful
Talking to my therapist is really helping me work out my problems
Easy To Find
My therapist actually found me. I filled out the questionnaire & she popped up in a day. I had my first session & I will now continue my therapy with Diane.
Lifelong Friend To The Broken
A peaceful place to find yourself again where you know you are heard and don’t feel so alone.
Perfect match
My therapist connected with me easily—vulnerability came naturally. I feel supported and heard.
My matched therapist was amazing!
I gave 3 stars only because my therapist, Paul Steele, was incredible and helped me tremendously. I hope whoever tries this app is lucky enough to be matched with him!
If I were to rate the app alone, I’d probably give it 2 stars for matching us to each other.
I had originally requested a woman during the initial matching questionnaire because I found it easier to talk anything with a female but was matched with a man regardless (still worked in my favor so it didn’t end up being a big deal.). After a few sessions, I was notified that the cost was going up from $25 to $50 a session. I was ok with it as I was warned beforehand and wouldn’t be surprised when it went up. What I was surprised about however, was getting a late night notification (rather 3 notifications) that my bank was charged 3 consecutive times for $25. I contacted them and they claimed that it must be my insurance company and I was being charged a catchup for the first few sessions that I paid at $25. After several more sessions at $50, I received another 3 charges for $25 from better help. I’m not completely sure why as any initial $25 sessions should have been caught up at that time and I’ve been paying $50 since the price went up. Regardless, I’m frustrated and am going to try other apps to hopefully avoid further frustration. Also, if you sign up for notifications, be prepared for a ton!
If I were to rate the app alone, I’d probably give it 2 stars for matching us to each other.
I had originally requested a woman during the initial matching questionnaire because I found it easier to talk anything with a female but was matched with a man regardless (still worked in my favor so it didn’t end up being a big deal.). After a few sessions, I was notified that the cost was going up from $25 to $50 a session. I was ok with it as I was warned beforehand and wouldn’t be surprised when it went up. What I was surprised about however, was getting a late night notification (rather 3 notifications) that my bank was charged 3 consecutive times for $25. I contacted them and they claimed that it must be my insurance company and I was being charged a catchup for the first few sessions that I paid at $25. After several more sessions at $50, I received another 3 charges for $25 from better help. I’m not completely sure why as any initial $25 sessions should have been caught up at that time and I’ve been paying $50 since the price went up. Regardless, I’m frustrated and am going to try other apps to hopefully avoid further frustration. Also, if you sign up for notifications, be prepared for a ton!
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Easy Set Up
I’ve just started using the app and it has been so easy to get started and matched with a therapist. The platform is also easy to use and navigate, which is a big plus.
Start here
Starting here to hopefully achieve a better me, she was very insightful just upon meeting me
Doesn’t take insurance
This app seemed to have many great qualities except for the affordability and the lack of insurance taking. I’m a single mother of a 1 year old baby girl and college student. Even with the financial aid this app provides, I cannot afford $205+ a month to get the help that I need. Very unfortunate.
This therapy has changed my life
I thought how much can this virtual therapy help me? Well after living a lifetime with childhood trauma, pain and painful abusive relationships I am finally free and learning tools to live my best life now. I took the chance and am so grateful I did on this platform finding a perfectly matched therapist for my needs.
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