Unbelievably dissatisfied
Would leave 0 stars if I could. Scheduled my intake call TWICE and no one ever called me. I called their customer service line twice. First one said “no one is in, I’ll take a message.” ?? Second one said that it must be my “service provider.” I have spam calls UNFILTERED. I have unknown callers allowed to make calls. I set EVERY SINGLE POSSIBLE SETTING to ensure this went through so I could finally get the help I very clearly need. I was offered no solution, no alternative, no help. Short of being told I was annoying them, I was dismissed beyond belief. And for a company that targets people with OCD? Predatory. Instead, it’s T-Mobile’s fault!! What a joke.
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OCD
If you think you have ocd please use this app and see a therapist. I genuinely look back on my life before I figured out how to manage my life as 2 worlds. The best decision I have ever and probably will ever make in my life.
good
good
Scam
The billing department will overcharge you and then fight you when you call them out on it
Discharged against my will and denied access after putting me in a shutdown
I’m auDHD meaning an extremely literal thinker with nearly total inability to read between the lines. But reading between the lines and guessing was all I was required to do for months. The provider put me thru the circular loops (“Why do you think that is?”, “What do you think it is?”), shocking revelations, and rapid subject changes. My questions left unanswered and my objections were overridden (“Just sign it!”). Enduring all of that effectively put me in a deep shutdown completely disabling me to do anything about therapy. So they discharged me immediately terminating even minimal support such as my ability to browse the groups. It’s been months and I’m still in agony. STAY AWAY!
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