Can’t get the app to work
I have been in contact and have had several tickets opened. I have not yet had my issues resolved with the app. I can no longer log into the app at all. I have deleted it and redownloaded it multiple times. Troubleshooting on my own before opening tickets. I don’t feel like there is an actual IT dept beyond 3 people that can actually fix the problem. An underling will attempt, say they will reach out to the IT, then close the ticket without resolve. The website mostly works but seems like the servers (or something) get busy and cause connectivity issues during sessions. I don’t recommend the app at this time.
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IItUsedToBeFree
0 stars
if i could give 0 stars i would. unfortunately it doesn’t let me attach images but it’s displaying an error code 403 when im trying to send a message to a therapist telling them how i am uncontrollably crying and sad and need help and your dumbahh app doesn’t even let you send messages to a therapist? what if i wanted to end my life? what kind of business is this?
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Mmackenziexwalsh
No way to cancel appointment
Therapist never showed up for appointment and there was no way for me to cancel it once it began and I was still charged the full amount for session that never happened.
SsunlighLover
Convenient to schedule
They didn’t take my insurance in Arizona so I wasn’t able to talk with anyone
Ttjakowich
A
A
Iikmaycme
