Headspace Care (Ginger)

Headspace Care (Ginger)

Ginger is now Headspace Care

1.9K ratings
158 reviews

Archived App (Last seen on 16 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 24, 2012
  • June 24, 2026

Features

Headspace Care (Ginger) screenshot #1 for iPhone
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Headspace Care (Ginger) screenshot #10 for iPhone
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About

Access confidential mental health support through text-based coaching, video therapy, and psychiatry. Build skills with a library of resources. Available in English, Spanish, and French.

Live text-based coaching
Video therapy and psychiatry
Skill-building resource library
24/7 coaching availability
Speech-to-text option
Multilingual support
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What users say

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What's New in Headspace Care (Ginger)

6.70.0

June 24, 2026

We’re taking a moment to reintroduce ourselves with a new name: Ginger is now Headspace Care. The app looks a little different, but you’ll still have the same support by your side. Schedule a text chat with a mental health coach who can help with what you’re going through, from work stress to relationships to finding balance. Plus, explore our library of skill-building tools and resources — so you can get the right support in the moments you need it most. Members like you inspire us to find new ways to improve the Headspace Care experience. If you have any questions or feedback, send us a note at caresupport@headspace.com.

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User reviews

Iffy

I’ve used this app in the past (2022) and I found it very beneficial. Talking to someone when you really need it, getting talked through hard times, having it all online so your schedule is still semi open to doing what you need to do.. I got back on this app today trying to seek help. The coach (not the lead) I had wasn’t helpful at all, just asked me if I had __ intentions, dug into that, and ended our chat. I can’t tell if the people I’m talking to are real, or AI and i’m a young adult! I’m going to book a psychiatrist appointment and see how that goes.. Overall, app CAN be good, very opinion based though, not factual.
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App is garbage

I was this on app back when it was ginger but it’s total garbage now. Their AI bot is useless. I just have to keep emailing people for what should be simple questions.

Need to fix the bug issues on the mobile device

Issues with loading pages and a lot of the sections are locked even with insurance

It doesn’t work

It doesn’t work

Such a flawed business

I’ve been trying to use this app for a couple of times and it’s a joke. Each time disappointing and realized why I cancelled after they took my money.
I’ve been waiting for a week to receive my intake form to see a therapist. When you try to talk to a coach, they just repeat what you said and refer a bunch of useless URL links.
Don’t waste your time and money.
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User experience

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Reported Bugs

4 issues

Frequent app crashes and login issues

Bug

Scheduling conflicts and appointment cancellations

Bug

Incorrect billing and difficulty obtaining receipts

Bug

Inability to access past session history

Bug

Requested Features

5 requests

Improved scheduling and appointment management

Feature

Better integration with insurance providers

Feature

More customization and personalization options

Feature

Ability to directly contact therapists/coaches

Feature

Clearer communication around service limitations

Feature

FAQ

What kind of mental health support does Headspace Care offer?

Headspace Care provides confidential mental health support through live, text-based coaching, video-based therapy and psychiatry sessions, and a library of skill-building resources. Coaches are available 24/7 for immediate support or scheduled sessions, and can connect you with therapists or psychiatrists if needed.

How do I access Headspace Care?

Access is typically provided through select employers or organizations, or through your health plan. If you have employer access, download the app and tap 'My Organization'. If you have health plan access, you may have received an email with an access code to enter in the app.

What does Headspace Care cost?

Many employers and organizations offer Headspace Care, including unlimited mental health coaching, at no cost to their employees. Therapy and psychiatry sessions may be covered by your plan, with potential out-of-pocket costs for sessions not covered by insurance. Contact your benefits administrator for specific details.

Is my information kept confidential?

Yes, conversations between you and your care team are confidential. Headspace Care is HIPAA and EU GDPR compliant and HITRUST CSF certified, ensuring the security and privacy of your data.

What languages is Headspace Care available in?

Headspace Care is available in English, Spanish, and French. Please note that the specific services offered may vary depending on the language and region.