Iffy
I’ve used this app in the past (2022) and I found it very beneficial. Talking to someone when you really need it, getting talked through hard times, having it all online so your schedule is still semi open to doing what you need to do.. I got back on this app today trying to seek help. The coach (not the lead) I had wasn’t helpful at all, just asked me if I had __ intentions, dug into that, and ended our chat. I can’t tell if the people I’m talking to are real, or AI and i’m a young adult! I’m going to book a psychiatrist appointment and see how that goes.. Overall, app CAN be good, very opinion based though, not factual.
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App is garbage
I was this on app back when it was ginger but it’s total garbage now. Their AI bot is useless. I just have to keep emailing people for what should be simple questions.
Need to fix the bug issues on the mobile device
Issues with loading pages and a lot of the sections are locked even with insurance
It doesn’t work
It doesn’t work
Such a flawed business
I’ve been trying to use this app for a couple of times and it’s a joke. Each time disappointing and realized why I cancelled after they took my money.
I’ve been waiting for a week to receive my intake form to see a therapist. When you try to talk to a coach, they just repeat what you said and refer a bunch of useless URL links.
Don’t waste your time and money.
I’ve been waiting for a week to receive my intake form to see a therapist. When you try to talk to a coach, they just repeat what you said and refer a bunch of useless URL links.
Don’t waste your time and money.
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Great Help
I found this through my healthcare. I had to go through a few people, but i think i've found my help. I was able to get a therapist through the app and will be able to get a psychatrist if needed. My preferences: I prefer telehealth and will go to an office if needed. So far, i like this help. I feel safe and validated.
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Not Helpful and Expensive
$70 per month, with insurance, is one thing. But $125 cancellation fee if you have to cancel or reschedule within TWO DAYS of an appointment is truly ridiculous, especially when it’s a virtual appointment and was booked less than two days in advance. Plus they don’t actually tell you how much the cancellation fee is until after you’ve already cancelled. Super unethical. Not to mention that the coaching service is less helpful than an AI and their little articles/guides are full of meaningless platitudes. Will not be using again.
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Scam
Be very careful with this service. I had it through my insurance so I decided to give it a try. The “coach” is AI and when you try to delete or deactivate your account they will not let you. I would not recommend this “service” to anyone. They started scheduling a bunch of appointments that I did not make and will not let me shut down the subscription. Do not use this!
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Scam
This app is a scam and a joke. Do NOT waste your time or money. They will rip you off. Care and customer service is unhelpful.
Didn’t even get to talk with my coach after appointment was made.
I made an appointment to speak to my lead coach for the first time two weeks prior to the meeting. I joined about ten minutes early, introduced myself and waited… waited my whole appointment and never heard from anyone. I even prompted them with a message about what was going on, and mentioned that I was new to the app in case I was doing something wrong. Now I can’t even make a new appointment or contact any real support. Man, this is not the year.. 🙁
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Coach
I had a session with a coach this am & also used app for some exercises also scheduled a therapy session for in the am
Trash app
Scheduled a therapy session only to be forced to the headspace app and then never load. Go with a different service.
Positive Start
I’m a better text-er than a talker so this format allows me to better express my thoughts. My coach was both empathic and supportive. The app is easy to use both for making appointments and for the 30 minute sessions.
Nice
Nice
It’s good when you sign up
It’s convenient when you sign up but if you need to change providers you have to go back and forth through email and can’t browse providers and research yourself. It is beyond frustrating. If you can choose initially you should be able choose when you need to change.
Headache
I have had trouble with this app and the people in it from the start. I couldn’t get a therapist without a coach. Coach would cancel on me every time and couldn’t change her. Finally got a therapist and it didn’t let me log on. Session was cancelled and there’s no way dor me to contact them!!!
Now I’m worried I’ll be charged the cancellation fee!
Now I’m worried I’ll be charged the cancellation fee!
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Well-Organized Care
I have been using Headspace for a couple of months after realizing I needed some help following the passing of my mother. This care platform is well-organized and offers an array of resources, ranging from immediate texting support to targeted short videos, and the more traditional real-time conference sessions. I definitely recommend this app.
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Useless AI bot
The fact that they are using AI bot that is not even working properly for a mental health care is baffling. Whichever executive decided this was a good idea should be fired. Not going to use them anymore.
So glitchy
App keeps rebooting and then doing the spinny wheel and then telling me to go to headspace app for care and then it's not there so now I'm a pro and know to reboot the care app and go through the process a billion times. I still haven't been able to schedule ny first appointment. So glitchy.
Please fix it
I can’t open the apps keep crashing
