ChatOwl is no longer available in the App Store. The AppsHunter Legitimacy Score for ChatOwl is 35 out of 100 points across 7 verification signals from App Store and developer data.

ChatOwl User Reviews

Name: ChatOwl
Rating: 4.6 (176 reviews)

ChatOwl

ChatOwl Inc

💪 Health & Fitness

Customer Experience

Positive experience35.3% of reviews

Neutral11.8% of reviews

Negative experience52.9% of reviews

~ Based on 17 written reviews from the US App Store.

Is ChatOwl Safe?

ChatOwl appears safe based on user ratings. AppsHunter Safety Score for ChatOwl is 90/100.

This assessment is based on 176 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.6% of ratings point to a safe experience

8.0% of ratings suggest some concerns

3.4% of ratings point to a risky experience

~ Based on 176 App Store ratings for ChatOwl.

Is ChatOwl Legit?

ChatOwl is no longer available in the App Store. AppsHunter Legitimacy Score for ChatOwl is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

App couldn’t read my face and now I can’t get back in

The app couldn’t read my face and locked me out of my account! I requested a code so I could get back in and it told me the code was wrong too! 🫠

LaceyJade23

2 years ago

Was great, but now doesn’t work

App worked pretty well until the recent update. Now it doesn’t load.

Travel husband

3 years ago

Response from developer

Thank you for sharing your feedback, we are happy to know that you found our app helpful. Please contact us to look into why the app did not load after the last update, please write to us at support@chatowl.com. We would love to hear from you!

Night owl

This is interesting I’m hoping it helps me get back on track if who am and not what anxiety has falsely led me to believe I am.
I’m willing to give it a try I appreciate that it’s free too very much.
It’s worth a try I’m worth it

encouraging msg

3 years ago

Response from developer

Thank you for sharing your feedback, we are happy to know that you found our app helpful to get back in track. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at support@chatowl.com. We would love to hear from you!

Chat owl

I do enjoy the short sessions but the English in the tool is lacking in correctness and may cause a problem with communication.

Christinerosevalenti

3 years ago

Response from developer

Thank you for sharing your feedback, we are happy to know that you found our app helpful. Our product team has been working hard in updating and correcting these aspects. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at support@chatowl.com. We would love to hear from you!

It helps

It seems to helps

connue get aoo

3 years ago

Response from developer

Thank you for sharing your feedback, we are happy to know that you found our app helpful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at support@chatowl.com. We would love to hear from you!

Review

Good advice

193682

3 years ago

Response from developer

Helpful

So helpful🥹 it does help with anxiety!

tub1s

3 years ago

Response from developer

Free ?

Not free. As soon as I downloaded it said it had deducted a fee. Looks like 99 cents but not sure I am deleting the app and hope it doesn’t continue to charge me

Sunshine2357

3 years ago

Response from developer

Thank you for reachingout, everything in the current version of ChatOwl will continue to be free as long as you use it. Our primary focus is working with as many people as possible to improve their mental health. In the future, we may add some advanced sessions and exercises for a small fee. You are not charged any fees for downloading, installing or using the ChatOwl app, please email us at support@chatowl.com to provide additional help and look into this for you.

ChatOwl

I don’t understand is there only 5 sessions it was so great until it stopped at session 5 why is that

chatowl

4 years ago

Response from developer

Thank you for your review, I understand the message was not clear that future session would be coming soon. Your feedback is valuable, and we appreciate it. Session 6 through 10 should be available between Christmas and the second week of January. ChatOwl will continue to improve, please email us at support@chatowl.com to provide additional feedback or if you have any questions.

Apps like this are such a slap in the face for those who can’t afford therapy

First of all, this is NOT AI. This is a scripted bot that can only respond with very generic phrases like “i’m sorry to hear that” and “thanks for letting me know” without anymore input. I’m better off interacting with a wall or my cat. The “therapy sessions” are mostly just breathing exercises everyone already comes across when frantically looking for cheaper alternatives to therapy. Most of the questions asked by the bot only have 2-4 very generic answers when I know everyone is way more complicated than that, the answers provided aren’t even followed up by anything. They’re just generic exercises with a script that makes you feel like you’re getting somewhere.

Apps like this could be so much more but the people that make them seem even more lifeless than the “AI” that’s talking to you.

dudhshes sehds

4 years ago

Response from developer

Thank you for your review, I understand you didn't connect, and the messages seemed to scripted. ChatOwl is developed by licensed therapists using AI interactions. We are working on improving the experience. Your feedback is valuable, and we appreciate it. ChatOwl will continue to improve, please email us at support@chatowl.com to provide additional feedback or if you have any questions.

I like where they are going with this!

I like it so far! They are trying to help for free because they actually want to help people! Thank you to everyone involved in this app!🖤

1264Jeremy

4 years ago

Response from developer

Useless

Feels like the whole program is just designed for a fictional person that clearly isn’t me. Many of the questions don’t have answers that apply to me because there’s only ever two choices. Also the pacing is just slow enough to piss you off. The “AI” “types” it’s response and there’s no way to skip. Very NOT ADHD friendly.

PerilousMare666

4 years ago

Response from developer

Thank you for your review, I understand you didn't connect and the pacing. ChatOwl is developed by licensed therapists using AI interactions. Your feedback is valuable, and we appreciate it. ChatOwl will continue to improve, please email us at support@chatowl.com to provide additional feedback or if you have any questions.

Dangerous and misleading

As an EMDR therapist myself, this app is misleading and dangerous. It does not offer all phases of EMDR, including the phases of assessment, preparation and resourcing that make the reprocessing phase of EMDR safe, tolerable and possible. This scripted version where the “therapist” is always going to say the same thing and the “client” can only choose from certain this is not therapy and may lead people to bring up memories they don’t have the support to process. Nice idea, poor implementation.

EMW724965

4 years ago

Response from developer

Thank you for your feedback positive or negative it is valuable as it helps us improve the mental health for people who can't access or can't afford traditional mental health support. All of our plans have been developed with scientifically proven therapy methods developed by a team of licensed international clinical psychologists with over 60 years of combined experience Please share your feedback with us at support@chatowl.com

Just another sad attempt at free therapy

I was in the beta for this and in the beginning they had real therapists, you set up meetings once a week for an hour just as you would w an in person therapist. I couldn’t afford their services at the time unfortunately once the beta came to a close but once I seen it had hit the App Store, my interest was piqued again (especially now that I had money) I was very disappointed to learn they had removed all human interaction and instead made it a lifeless “how are you feeling today?” “Try taking deep breaths and thinking happy thoughts” kind of ‘self help’ apps. Why is it always all or nothing with these apps?

supaagent

4 years ago

Response from developer

Thank you for your review, I understand you didn't connect and/or feel it being personal. ChatOwl is developed by licensed therapists using AI interactions. Don't forget there are around 25 Million people in the USA without access to a therapist and we are offering this completely for free. ChatOwl will continue to improve, please email us at support@chatowl.com to provide additional feedback or if you have any questions.

Made me worse, utterly patronizing, false

I tried to use EMDR to process an anxiety attack. It turned my anxiety into tearful grieving. So I tried the EMDR for grieving and it made me furious and turned my grief into intense, sobbing guilt. There was no EMDR for guilt. Now I’m in crisis, sobbing my guts out, because I listened to your stupid advice. Thanks.

Update: this app is horrible and useless and makes me worse. It decided to go the route of telling me that my depression is my fault, that I’m creating it for myself, and I can get rid of it by happy thoughts. Honestly, screw you people and your harmful, garbage app. If I could report you for hurting disabled people I would.

Voxcorvi

4 years ago

Really useful app

This app is really meant to help people solve their problems

Misha Kr

5 years ago

Response from developer

Thank you very much for this review. ChatOwl will continue to improve the app and the therapy programs and make it available to more people in need. All feedback is very welcome to help us help others. Please email us at support@chatowl.com to provide additional feedback.

Not AI

This is not AI, this is a script with canned answers you are forced to choose in order to access their EMDR function, which is actually one of the best available. It takes far too much of having to use canned replies such as “Great!” “That makes sense!” to EVER be granted an EMDR session. If the “AI” interacted with you at ALL (as in Replika) it wouldn’t be so infuriating—it can only respond “Thank you so much for sharing that.” You’re SO welcome. I forgot, sarcasm is lost on both AI and scripts :(

ngasha

5 years ago

Response from developer

Thank you for your review and sharing this, I understand you didn't connect and/or feel it being personal. We are working on improving because ChatOwl is developed by licenced therapists and the degree of AI interaction is indeed low and planned to be increased over time but this required as with other services you mentioned users who help to improve it. We can help others in need. Don't forget there are around 25 Million people in the USA without access to a therapist and we are offering this completely for free. ChatOwl will continue to improve, please email us at support@chatowl.com to provide additional feedback or if you have any questions