Amazing
Response from developer
Thank you for coming back to update your review, and for the kind words about our support team. We are so glad the Timer is working for you again, and that you are enjoying having it back on the bottom ribbon. Here is to many more evenings with Expand.
Help
Response from developer
Thank you for letting us know, and we are sorry for the frustration. The subscription screen should let you confirm your plan, and we would like to get you set up. Please write to support@monroeinstitute.org with your device model and the version shown at the bottom of My Profile, and our team will get you taken care of. We have also passed your note about finding support inside the app on to our team.
Will explore this App curiously
Response from developer
Thank you for writing, and for your patience through a rough start. The password problem you hit on manual registration has now been fixed: version 2.2.0, released on 4 September, accepts passwords containing any special character. Thank you for flagging it, because reports like yours are what got it identified. Your kind words about the support team have been passed on to them. If anything else gets in your way, please write to support@monroeinstitute.org and our team will pick it up directly.
Great App, but Frequent Timer Glitch
Response from developer
Thank you for this, and for the detail on what the timer is doing. The good news is that this has now been fixed. An update released on 17 September reloads the signal track before the timer starts, so it plays every time. It arrives on its own the next time you fully close and reopen the app, and My Profile will then show v2.2.0-ota.4 or later. If the timer still counts down without sound after that, please write to support@monroeinstitute.org with your device and the version shown, and our team will get you taken care of. Thank you very much for your patience.
Great app
Can you folks make a subscription that includes gateway?
Response from developer
Thank you, we are glad the app is working for you. Regarding the Gateway Voyage program, playback is now available through the app with the purchase of the program itself. Annual app subscribers will have access to the Intro and Chapter 1 so that they can get an understanding of the material before deciding to make the full program purchase. We hope this is helpful and thank you again for your review.





