Constant glitches and crashes. False meditation feedback.
I also really hate the fact that all of the meditations have fake “reviews”. You can’t see any feedback, just the star rating, and they are all rated exactly the same: 4.5 stars. EVERY. SINGLE. ONE.
To Monroe: You all charge a ridiculous amount for everything you offer. How about making sure this works right, and let people submit HONEST FEEDBACK.
Will explore this App curiously
Response from developer
Thank you for writing, and we are sorry that setting up an account did not work. There was a problem affecting sign-in and account creation, and it has now been resolved. If you would please fully close the app, check for an update in the App Store, and then try again, it should go through. Thank you also for flagging the password requirements, which we have passed on for review. If it still will not let you create an account, please write to support@monroeinstitute.org and our team will set it up with you directly.
Switching to Gaia. Expensive app to not be working so frequently. Customer service is non existent.
Response from developer
Thank you for taking the time to write this, and we are sorry the app has been unreliable for you. If you write to support@monroeinstitute.org and mention the name "Honest Review" so we can match it to this, our team will pick it up and prioritize it. We will get you back up and running with your daily meditations, and we appreciate your patience.
Fixed
Edit the new update is supper buggy doesn’t play timer mode doesn’t play differnt meditations i pay for the premium I expect this to be fixed
Great meditations but the talking can be too much
The app prompts me to turn on notifications every single time I open it. This is aggravating! I don’t want notifications. There needs to be a “don’t remind me again” button.
The new update makes it harder to get to your favorites (now at the very bottom when it used to be a heart at the top) and timer (which used to be an icon and was an easy tap). These updates force you to scroll through their courses which are extra to pay for, so it feels more like an ad. I don’t appreciate this.
Response from developer
Thank you for taking the time to write all of this out, it is genuinely useful. The good news on the timer is that it was not removed, it has moved to the Explore tab under Timer Soundscapes. Your point about the timer and favorites being harder to reach is a fair one and we have passed it on, along with your note on the amount of narration in some of the sessions. The notification prompt appearing every time you open the app has now been fixed. Thank you for staying with the app and for telling us what would make it better.
