Scanning option not working
When I try to scan barcodes, it quickly closes the scanning option on my phone and an error message in red says “unable to find your family. Please go to a manned station.”
Check out is to time consuming
When 6 plus parents all walk in the door at once check out is clunky and time consuming . Would be easier to pull up by class and check out students instead of typing all the names and then have so many click through a to get a green. Or just simplify the number of steps needed. There also need to be a report feature so we can see who is checked in. Need a way to monitor who is still in the building.
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App doesn’t like iPad os 16… it’s been 10 months since an update
Please fix this so our church childcare label printing can work properly again
Works well… but…
We’ve been using this for a while at our church thanks to covid. We tried out self check in on Sunday and for the most part it went really well. A few small improvements would help…
1. On the iPad screen to put the mobile in, the screen shouldn’t be able to move up and down as it makes it slightly harder to enter numbers well.
2. Since not everyone wants to give their mobile number, there should be an option on the main screen to either enter mobile number OR your own name. Or to press a button called “no mobile” or “type name”.
It’s time consuming to change to “manned” with a password etc.
Would be great if these small things were improved. But overall it worked great and we’re looking forward to shifting from manned stations to self check ins to free up our people to engage more in conversations as they welcome people.
Thanks!
1. On the iPad screen to put the mobile in, the screen shouldn’t be able to move up and down as it makes it slightly harder to enter numbers well.
2. Since not everyone wants to give their mobile number, there should be an option on the main screen to either enter mobile number OR your own name. Or to press a button called “no mobile” or “type name”.
It’s time consuming to change to “manned” with a password etc.
Would be great if these small things were improved. But overall it worked great and we’re looking forward to shifting from manned stations to self check ins to free up our people to engage more in conversations as they welcome people.
Thanks!
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poor setup
In the setup they validate your church domain, even if you are a long time customer and CCB user, if the system does not recognize you, there is recourse, no pick from list and validation of email, you are stuck with the unhappy experience of trying to contact a person.






