APP NOT WORKING
PLEASE FIX - The app is not working, tried to delete and redownload the app but still the same- it just keeps on loading and loading, it does not even allow you to log in.
Very misleading.
I booked a cab the night before for. 6:45 AM pick up. They didn’t send a cab until 6:40. Then the app indicates the car that picked it up was 3 minutes away. I can tell from the map he is 15 minutes away. So the cab showed up 10 minutes late. I might as well have booked an Uber and saved the money.
Doesn’t work
Don’t both using this, it’s garbage.
Twice the price of uber
Twice the price of uber and they stole my girlfriends bag.
Email and password every time?
Come on, this should be automatic
Didn’t get picked up
Terrible, I booked a cab and never got picked up. We also contacted them, and they put us on hold for about 5 minutes. Then they just hung up on us
Pet friendly section
Please add the ability to request a pet friendly cab, I’ve had so many cabs cancel on me once they find out I have a dog. It’s exhausting.
Drivers Are Useless
You can prebook all you want, but you’re at the mercy of a driver actually picking up the request, which means you might never get a cab at the locked rate. This is exactly what happened to me despite there being lots of cabs visible on the app in my area.
So bad!!!
Nt allowed me to lock and fair from the YYC airport to downtown!
Used to be good, now it’s crap
No-show cabs the past 5 times I’ve scheduled a pickup. When I try to book a cab on the fly, I get no hits.
Horrible
This app is so bad, that I’ll use a different cab company, what a joke!
Terrible
Just hail a cab if you don’t want to Uber
I love updates that erase all data
I have spent far to long trying to recover my password as I was forced to update but after the update my profile data is gone.
Now that I have the new app it will not link with my saved passwords (apple iphone) and because I use very secure passwords I rely on copy and paste to input the password but that is not an option. So I would need to manually transpose a 20 character complex password. Terrible. Skip this app and use Uber. Checker is not even trying to keep up anymore.
Now that I have the new app it will not link with my saved passwords (apple iphone) and because I use very secure passwords I rely on copy and paste to input the password but that is not an option. So I would need to manually transpose a 20 character complex password. Terrible. Skip this app and use Uber. Checker is not even trying to keep up anymore.
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Can’t even login
Reset my password 3 times and still couldn’t successfully login.
Thought I’d try booking a cab vs Uber for the first time in a long time and unable to login after 3 times I got frustrated and went back to Uber for a ride home.
Thought I’d try booking a cab vs Uber for the first time in a long time and unable to login after 3 times I got frustrated and went back to Uber for a ride home.
Just try the app when it’s a busy period. I dare you
The app is OK for when you could use a ride but it’s not really something important or of a timely nature and when it’s not busy. BUT - if you are relying on booking a cab for something important through this app, forget it.
When you “book”, you’re not really booking. A driver has to accept it still, and it seems the app falls behind on that. It was over 25 minutes before our booking was accepted by a driver, while we watched other people flagging taxis of the same company just up the street, cabs who were clearly needing fares but somehow didn’t get our “booking”.
Then finally our booking was accepted, and shortly after it showed that WE were also picked up - which we weren’t. That has got to be at least the third time I’ve booking through this app where I have supposedly been picked up when I wasn’t - meaning they had taken on somebody else not even close to where we were at.What’s the point of booking a taxi if they don’t even verify who’s getting in and where?
The last time that happened I was stuck in the snow in -22° weather with an eight-year-old boy after a hockey game. And after two bookings through This app PLUS by phone to Checker - bookings that never materialized or appeared, we were forced to take a limo. An hour later.
I give up on this company. They clearly don’t have the urgency to want to keep viable against companies like Uber. Another dinosaur.
When you “book”, you’re not really booking. A driver has to accept it still, and it seems the app falls behind on that. It was over 25 minutes before our booking was accepted by a driver, while we watched other people flagging taxis of the same company just up the street, cabs who were clearly needing fares but somehow didn’t get our “booking”.
Then finally our booking was accepted, and shortly after it showed that WE were also picked up - which we weren’t. That has got to be at least the third time I’ve booking through this app where I have supposedly been picked up when I wasn’t - meaning they had taken on somebody else not even close to where we were at.What’s the point of booking a taxi if they don’t even verify who’s getting in and where?
The last time that happened I was stuck in the snow in -22° weather with an eight-year-old boy after a hockey game. And after two bookings through This app PLUS by phone to Checker - bookings that never materialized or appeared, we were forced to take a limo. An hour later.
I give up on this company. They clearly don’t have the urgency to want to keep viable against companies like Uber. Another dinosaur.
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Only works Downtown
Narrowly defined geographic area makes app unusable in the suburbs so if you need to travel outside of their core area don’t bother.
Not signing in
I tried signing in but won’t let me sign in or sign up telling me duplicate username without anymore suggestions or reasons. Uninstalling it
Awful
Took 30 mins to get through and got an Uber in the mean time. Why do you exist
Don’t bother
Don’t waste time with the app just sit on hold for 30 minutes, really not sure how checkered is still a business
Inconvenient
If you pre book your taxi they’ll let someone else get in and won’t cancel your ride.
