Chennai Metro Rail User Reviews

Chennai Metro Rail
Chennai Metro Rail
Chennai Metro Rail Limited

Customer Experience

Positive experience3.2% of reviews
Neutral22.6% of reviews
Negative experience74.2% of reviews

~ Based on 62 written reviews from the US App Store.

Is Chennai Metro Rail Safe?

Not enough ratings yet to assess Chennai Metro Rail.

Is Chennai Metro Rail Legit?

Chennai Metro Rail appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Chennai Metro Rail is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App update bug

After the update the app is performing worst.. not able to navigate for the train whether it is direct or need to change.. it simply shows interchage whatever travel planner we make.. definitely it has to be fixed or else it wont be good to use

Full bugs

After the update, everything looks like a mess.
I'm no longer able to find the correct stop. The route is confusing—for example, the green line is showing stops that belong to the blue line.

The worstest

Unusable after the new update

The app got updated automatically. Existing login credentials did not work at first. Payment for tickets succeed but it doesn’t give me the tickets. Same happens when I try to use its wallet feature. My money got debited but I don’t get my tickets. Both tickets and transaction history are empty.

Unable to Login / Signup – OTP Validation Issue

Unable to reset/login with MPIN and password. We are getting an “Invalid OTP” error even after entering the correct OTP. Also, while trying to sign up, after entering all required details and clicking submit, there is no response. Kindly look into this issue and resolve it at the earliest.

Ios mobile restart automatically

There is an issue in the route metro map screen,
When i tap the blue button, the application crashed and the mobile restarts automatically app gets heat as well.

The interface after the update is poor

The interface is so much poor now, the old one looks standard and looks kinda cool, but after the update it looks more poor and the UI experience is bad. Even Rapido has a better UI

The new update breaks a lot functionality

The old app while not visually great atleast had the functionality right and working. The new update does not even have the basic functionality working, had recharge my SVP, inspite of payment being successful the app does not reflect it.

Very worst service

I forgot my password on my cmrl app and when I tried to update it, it didn't change up its show enter invalid password😡

Make easy booking

Add the feature to save frequent destination at one click instead of selecting every time while booking ticket.
Also check the options to use Apple Pay with QR booked.

Forcing to update but stalling

Forcing to update but stalling, unable to use

Pathetic app

Very poorly maintained app..

Worst

Nothing is working

Not optimised for iPhone

Selecting date and time is a pain. Stations are not visible completely. Overall this app needs to be optimised for iPhone.

Terrible

Terrible app. Crashes now and then. Very very poorly organised app. Looks like some poor apprentices from low ranking colleges have designed this app

Group Ticket download issue

After booking group ticket via QR ticket, when i click download tickets it will keep on downloading first ticket only.

Bug

Qr ticket not working when i try to use it app forcedly closed

Qr ticket not working

QR ticket not working when we click on that the app suddenly got closed

QR TICKET NOT WORKING,iphone 15 pro

From past 6months the issue was there there is no resolution yet,worst app

QR ticket not working

Whenever we click QR ticket booking, it simply crashes. This issue happened after the update and it still exists after many months. No fix done by the SW team

Selecting time and dates

Worst experience in selecting the date and time you make to hide and asking user to find it. Worst design.