A Turn in the right direction
Turn off the arrows
Replay Training and Turning off Engine features missing
One of the great features the program has that I think would translate really well to the mobile app is replay training (aka solitaire chess). Chessbase’s version of this type of training is simply the best I have seen as you can get a score and compare against the engine which helps gamify what can otherwise be a difficult task as you’re trying to replicate the moves of a great player. While this exists in the app as Guess Variation, it doesn’t have the scoring and the engine comparison that exists in the program. Would love to see this feature!
Also, I can’t turn off the engine. Shows up as Let’s Check automatically and I often don’t want to see the engine when reviewing games!
Response from developer
Thank you for the detailed feedback and the great suggestions. We’re glad you enjoy access to your games and databases on mobile. Replay Training with scoring/engine comparison is a very interesting idea for future updates. We also understand the request for better engine control while reviewing games.
I’m satisfied
More helpful after subscription!
Response from developer
Thank you very much for your feedback and your positive rating. We’re glad ChessBase Mobile is useful for you, especially with the subscription features. We have released a new version and continue to optimize performance, usability and the overall playing and training experience.
The app seems stuck in the opening Menu
Response from developer
Sorry for the trouble. Please update to the latest version of ChessBase Mobile, released after 28 April, and try again. We have worked on stability and startup behavior. If the app still does not open, please contact our support with your device model and iOS version so we can investigate it directly.
Fix it
Response from developer
Thank you for reporting this. The engine start should of course work reliably. Please install the latest version of ChessBase Mobile from the App Store. If the problem remains, please send us your device model and iOS version so our team can reproduce and fix the issue.
Power idea, frustrating interface
Response from developer
Thank you for taking the time to write such detailed feedback. You are right: the strength of ChessBase Mobile should be quick access to games, training, analysis and databases without unnecessary friction. The new version is a step in that direction, and we will continue improving navigation, cloud access and game handling. Feedback like yours is extremely useful for prioritizing the next updates.
Can’t paste games into the mobile app
Response from developer
Thank you for the suggestion. Importing and pasting games is an important use case for many players. Please make sure you are using the latest version of ChessBase Mobile. We are also reviewing how PGN handling and game import can be made easier in future updates.
Original Customer Before the Subscription Update
Simply put; THIS IS GREED.
Response from developer
Thank you for your honest feedback. We understand that subscription changes can be frustrating, especially for users who have supported ChessBase for a long time. Our goal is to keep ChessBase Mobile sustainable while continuing to improve the app. Please contact our support team so we can review your specific case.
Contraseña
Response from developer
Gracias por el aviso. El acceso a la cuenta debe funcionar de forma fiable. Por favor, póngase en contacto con nuestro soporte para que podamos ayudarle a recuperar el acceso. También estamos trabajando para que los procesos de cuenta y contraseña sean más claros dentro de la app.
Cannot access all games even with premium
Pointless
Response from developer
Thank you for your honest feedback. We’re sorry that ChessBase Mobile did not meet your expectations. The app is being actively developed, and the latest version includes improvements to stability, usability and mobile chess workflows. If you can share which features you miss most, it would help us prioritize future updates.
Must have if you have Chessbase Software
The syncing of games between CB and phone is seamless
It is great if you want to revise openings or review a game of your own on your phone in a tournament
Response from developer
Thank you very much for the great review. We’re happy to hear that ChessBase Mobile is useful alongside the ChessBase software, especially for checking games and openings on the go. That is exactly the kind of workflow we want to support and improve further.
Slick, Streamlined, Simply Brilliant
It took a moment to get my bearings, but once I did, I realized just how thoughtfully designed it is. The interface gets out of the way and lets you enjoy what ChessBase does best: delivering world-class games and databases in an elegant, high-quality format.
This is ChessBase at its best - focused, professional, and an absolute joy to use on the go.
Response from developer
Thank you for this fantastic and detailed review. We’re very happy that ChessBase Mobile fits so well into your chess workflow. Our goal is exactly this: fast access to games, analysis, training and databases in a streamlined mobile experience. Feedback like yours motivates the team a lot.
I can’t retrieve my games from the cloud
Response from developer
We’re sorry for the inconvenience. Cloud access is a central part of ChessBase Mobile and should work reliably. Please update to the latest version and try again. If the problem continues, please contact support with your account details and device information so we can check the cloud connection.
Impossible get payed ChessBase Premium
Response from developer
We’re sorry for the inconvenience. If you paid for ChessBase Premium but cannot restore or access it in your account, please contact our support team so we can check the subscription status directly. Please include the account used for the purchase, your device model and iOS version. We understand that this is frustrating and want to help resolve it.
Endlich
Wenig Aufwand, viele Funtionen. Alles dabei, was man von Chessbase unterwegs braucht. Auch der eigene Premium Status wird sofort übernommen.
Endlich wieder da
Mit dieser neuen App kann ich endlich wieder meine eigenen Partien aus meiner Kindheit sehen.
