Actually ok for preparing for opponents
Response from developer
Thanks for the honest verdict. Usability is where we know we have work to do — if you tell us which steps feel clumsiest when you prepare, we'll put them on the list: support@chessbase.com.
A Turn in the right direction
Response from developer
Great to have Apple users on board — no more emulator. Your three requests are noted: notation and analysis side by side, engine selection, and hotkeys for symbols. Exactly the depth we're building toward. Share more on your prep workflow at support@chessbase.com if you like.
Turn off the arrows
Response from developer
Under Settings > Board you can toggle "Engine Arrow" off. If the arrows you mean are the last-move markers rather than the engine arrows, that specific toggle isn't there yet — we've noted it as a request. Please tell us at support@chessbase.com which arrows you mean so we address the right one.
Toller Neustart
Response from developer
Vielen Dank! Puzzle Fight und AI Kibitzer ausprobiert? Würde uns interessieren, wie sie ankommen.
Replay Training and Turning off Engine features missing
One of the great features the program has that I think would translate really well to the mobile app is replay training (aka solitaire chess). Chessbase’s version of this type of training is simply the best I have seen as you can get a score and compare against the engine which helps gamify what can otherwise be a difficult task as you’re trying to replicate the moves of a great player. While this exists in the app as Guess Variation, it doesn’t have the scoring and the engine comparison that exists in the program. Would love to see this feature!
Also, I can’t turn off the engine. Shows up as Let’s Check automatically and I often don’t want to see the engine when reviewing games!
Response from developer
Thank you for the detailed feedback and the great suggestions. We’re glad you enjoy access to your games and databases on mobile. Replay Training with scoring/engine comparison is a very interesting idea for future updates. We also understand the request for better engine control while reviewing games.
Neues Updates mit mehr Funktionen
Response from developer
Vielen Dank für die tolle Rückmeldung! Es freut uns sehr, dass Ihnen die neuen Trainingsfunktionen und die Möglichkeiten mit Cloud-Datenbanken gefallen. Genau daran arbeiten wir weiter: Schachtraining, Analyse und Vorbereitung auch mobil möglichst nützlich zu machen.
I’m satisfied
More helpful after subscription!
Response from developer
Thank you very much for your feedback and your positive rating. We’re glad ChessBase Mobile is useful for you, especially with the subscription features. We have released a new version and continue to optimize performance, usability and the overall playing and training experience.
The app seems stuck in the opening Menu
Response from developer
Sorry for the trouble. Please update to the latest version of ChessBase Mobile, released after 28 April, and try again. We have worked on stability and startup behavior. If the app still does not open, please contact our support with your device model and iOS version so we can investigate it directly.
Fix it
Response from developer
Thank you for reporting this. The engine start should of course work reliably. Please install the latest version of ChessBase Mobile from the App Store. If the problem remains, please send us your device model and iOS version so our team can reproduce and fix the issue.
Power idea, frustrating interface
Response from developer
Thank you for taking the time to write such detailed feedback. You are right: the strength of ChessBase Mobile should be quick access to games, training, analysis and databases without unnecessary friction. The new version is a step in that direction, and we will continue improving navigation, cloud access and game handling. Feedback like yours is extremely useful for prioritizing the next updates.
Can’t paste games into the mobile app
Response from developer
Thank you for the suggestion. Importing and pasting games is an important use case for many players. Please make sure you are using the latest version of ChessBase Mobile. We are also reviewing how PGN handling and game import can be made easier in future updates.
Messes up PGN
Response from developer
Thank you for reporting this. PGN handling should be predictable and reliable. Please update to the latest version and check whether the issue still occurs. If it does, please send us the PGN file or a short example so we can reproduce the problem and improve the import workflow.
Original Customer Before the Subscription Update
Simply put; THIS IS GREED.
Response from developer
Thank you for your honest feedback. We understand that subscription changes can be frustrating, especially for users who have supported ChessBase for a long time. Our goal is to keep ChessBase Mobile sustainable while continuing to improve the app. Please contact our support team so we can review your specific case.
Contraseña
Response from developer
Gracias por el aviso. El acceso a la cuenta debe funcionar de forma fiable. Por favor, póngase en contacto con nuestro soporte para que podamos ayudarle a recuperar el acceso. También estamos trabajando para que los procesos de cuenta y contraseña sean más claros dentro de la app.
Feedback
Dass macht das vorbereiten deutlich flexibler! Macht bitte weiter so.
Response from developer
Vielen Dank für das Feedback. Wir verstehen den Wunsch, wichtige Funktionen der ChessBase-Software auch mobil nutzen zu können. ChessBase Mobile soll die Desktop-Erfahrung sinnvoll ergänzen, besonders für Analyse, Training und Zugriff unterwegs. Wir prüfen fortlaufend, welche Funktionen sich mobil sinnvoll umsetzen lassen.
Cannot access all games even with premium
Die Openings laden nicht.
Response from developer
Vielen Dank für die Rückmeldung. Die Eröffnungsfunktionen sind ein wichtiger Bestandteil von ChessBase Mobile und sollten zuverlässig laufen. Bitte aktualisieren Sie auf die neueste Version. Wir haben seit dem 28.04. weiter an Stabilität und Bedienung gearbeitet. Falls das Problem weiterhin auftritt, helfen uns Gerätetyp und iOS-Version sehr.
Pointless
Response from developer
Thank you for your honest feedback. We’re sorry that ChessBase Mobile did not meet your expectations. The app is being actively developed, and the latest version includes improvements to stability, usability and mobile chess workflows. If you can share which features you miss most, it would help us prioritize future updates.
Unbrauchbar
Response from developer
Vielen Dank für die konkrete Rückmeldung. Das Erfassen eigener Partien muss selbstverständlich zuverlässig funktionieren, auch bei regelkonformen Zügen. Bitte aktualisieren Sie auf die neueste Version von ChessBase Mobile. Falls das Problem weiterhin auftritt, helfen uns eine kurze Beschreibung der Stellung oder die PGN-Datei sowie Gerät und iOS-Version sehr, damit wir den Fehler nachvollziehen können. Auch der Zugriff auf eigene Datenbanken über mehrere Geräte ist ein wichtiger Punkt, den wir weiter verbessern wollen.
Must have if you have Chessbase Software
The syncing of games between CB and phone is seamless
It is great if you want to revise openings or review a game of your own on your phone in a tournament
Response from developer
Thank you very much for the great review. We’re happy to hear that ChessBase Mobile is useful alongside the ChessBase software, especially for checking games and openings on the go. That is exactly the kind of workflow we want to support and improve further.
