Balance in light green?
Balances when you first get into the app are shown in light green which is very difficult to see for color blind as well as older users.
Notifications & overwhelming UI
The notifications are bothersome - I shouldn’t get a notification for a transfer I did online myself between accounts. Then to clear it out, that “Mark as read” screen needs work. It’s a multi-step process and frustrating, especially when it’s for a transfer I did in the same app moments prior. The Home Screen is just not well organized or laid out. Although there’s a lot you can do in the app and I appreciate a one-stop-shop for all of mine and my children’s accounts, it’s clunky, cluttered, and not very intuitive. Definitely needs streamlining and tweaking.
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Poor User Interface
I find this app difficult to use. Maybe look at what US bank or capital one banks mobile apps as they are much easier to use. This one needs some love ASAP.
Depositing check does not work
I don’t get why they have this feature when it doesn’t work
Chevron FCU app makes banking a breeze
Haven’t been to a branch in many moons. I do a lot of banking on the Chevron FCU app and it is as easy as 1,2,3.
App is ok
I’m just doing this because I was tired of getting constant pop ups while trying to pay bills.
Works well for me.
Convenient and easy to use.
Great bank!
I love this bank! His people is great! The branch in El Paso are the best! Martha, Alex and Samantha are so profesional. Kudos to them!
Excellent app
This app is user friendly, secure and makes my banking a breeze. I wholeheartedly recommend using the CFCU app. It is very easy to navigate.
Easy to use
So easy to access all my accounts in one place
Everything at your fingertips
I love this app. It’s easy to use and everything you need is on the app. I don’t live close to a branch, so I use the app a lot! Love it!!
W very thing is great
Working great!
Best bank ever
Love CUFCU they’re great and have fantastic customer service. Especially noticeable when most places have let that go. Thanks CUFCU
LOVE
I have been with Chevron for over 20 years and I absolutely LOVE my banking family
The APP is incredibly easy to use and I never ever have any problems. Kudos to the whole team
The APP is incredibly easy to use and I never ever have any problems. Kudos to the whole team
Good app - but Mobile deposit is too fussy
A human teller would not complain so much if presented a check made out to "Steve Doe" when the account holder is named "Steven Doe."
It often takes several tries to get deposits in.
Other than that, pretty nice, with lots of improvement over time.
It often takes several tries to get deposits in.
Other than that, pretty nice, with lots of improvement over time.
Mediocre banking app
The version of the app launched this year gets the job done but is cumbersome to use. It seems usability was low on the list of requirements.
Terrible update!
I used to love the CFCU app but the new update is horrible. The layout / format is not user friendly and the bill pay took 10 steps backwards. Please go back to the old format. Read the reviews - no on likes this new format
Not user-friendly enough
For users who have multiple accounts or handle multiple accounts. I just wish there was an option like before where you could just switch user or click on which account you would like to log-in to. Everytime I check a different account the whole process of receiving a verification code is a pain. It only allows you to use one account to remember a device/app. That is my only complain with this app although it has improved a lot it could be better.
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Forced landscape orientation
Annoyed by the forced landscape orientation on iPad. Let the user choose how they want to hold their device.
Worst update ever.
I’ve used this app for years! It was always intuitive and super easy to do whatever I needed.
Last update? I couldn’t figure out to pay a bill. I still can’t figure out how to change our contact email or phone number. (Don’t say call or stop in—no office close and I hate using the phone. That’s why I use the app. ). Why change something that worked so well for so long?
Last update? I couldn’t figure out to pay a bill. I still can’t figure out how to change our contact email or phone number. (Don’t say call or stop in—no office close and I hate using the phone. That’s why I use the app. ). Why change something that worked so well for so long?
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