Chicken Express App User Reviews

Customer Experience

Positive experience58.3% of reviews
Neutral6.3% of reviews
Negative experience35.4% of reviews

~ Based on 48 written reviews from the US App Store.

What users say

Is Chicken Express App Safe?

Chicken Express App appears safe based on user ratings. AppsHunter Safety Score for Chicken Express App is 98/100.

This assessment is based on 1,581 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 1,581 App Store ratings for Chicken Express App.

Is Chicken Express App Legit?

Chicken Express App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Chicken Express App is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app!

So easy to order!!

Great Place

Great service

Awesome

Food was hot and fresh

Gizzard Nirvana

The app makes it super easy to order chicken and gizzards on the roll. I can track my order.

Use if you like paying more than double

Drink $1.15 at store and $2.63 in app? I think I should put in a credit dispute.

App is useless

Download app and it’s completely frozen when you open it, can’t tap on anything, what’s the point?

chikn good

pollo negro es muy bueno. los negros hacen el pollo muy buen aquí

Online ordering is pointless

The app is completely misleading. It told me my order would be ready in 9 minutes, so I placed it and drove to the restaurant. Instead, I ended up waiting for over 30 minutes with no updates and no explanation.

If the real wait time is 30–40 minutes, just say that. Don’t show fake estimates that waste people’s time. The only reason I ordered through the app was to save time, but it actually took longer than ordering in person.

An online ordering app should provide accurate wait times. Right now, it’s setting customers up for frustration.
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Best chicken

Awesome sauce

Rewards?!

Where are the loyalty rewards?

❤️❤️❤️

When fresh, this place is fire!!!!!! 🔥 had their livers

and gizzards for the first time and super delicious!!!!

Hippi

Whoever is cooking the chicken and fish is doing an amazing job. I was there Saturday 05/16 @ 4:30

No drink option on combos

Downloaded the app, went to make the first order, no option to get a drink in place of a side. Close the app, go order at the restaurant. Was excited to get the app but too basic of an order option to be missing. Will stick with drive thru ordering.

App crashes

I try to buy online and the app doesn’t let me finish my transaction. Just thought you should know

Winner Winner Chicken for Dinner

The app is easy to use. The only things they could add is a search bar and a rewards/specials section.

The app itself

The app looks like it was designed in 30 minutes. There isn’t a place to report missing items, there isn’t a place to look exclusively at old orders and totals, there is poor quality with loading the app. I just lost $6 on rolls that didn’t show up with no way of getting a refund. The app sucks.

Okra

My okra was overcooked last time.

Doesn’t work

I’ve registered five times put in my credit card five times and it still keeps coming back asking for my credit card.

Great Food

Thank you so much for the great food and friendly service we have in Nashville.

No Deals, Why Download?

This app offers no deals, coupons, or exclusive offers to its members, so why sign up?!